Shared Printer Disconnects After Certain Time from Windows XP logged on to Windows 2K server
Posted on 2004-08-16
I have a problem. We have an office of about 32 staff which uses both Windows 98 and Windows XP. There are 3 Windows Xps and the rest are 98. They are hooked up to a DLink DI-704p router for DHCP which also connected to DSL. The server is Windows 2000; it has a static ip address while others have dynamic addresses.
The problem, when a user with Windows XP logs into the domain, they can see the shared printer on the network and can print to it. After 35 minutes take or less, they cannot see the network printer, it gives a message "printer not found on server". That goes with every other shared printer XP is mapped to. System will freeze when you try to print or click on it. I did a ping to the network ---> server and the shared computer that host the printer, and the reply is <10ms continous. I know its not a network latency or lag problem. In fact we use 3 switches DES-1024R+ and DES16 DLINK. They are configured correctly, so is the DNS and DHCP.
MY question is what could be doing this? I have changed nic cards, updated drivers for nic, printers, and even service pack the server and workstation up to date. Still I am having problems with this printer disconnection after a period of time running Windows XP and Windows 2000 server.
Anyone have any idea what is causing this?