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context menu will not appear

Posted on 2004-08-17
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Last Modified: 2010-04-08
I running outlook 2003 and when right clicking on a message the hour glass appears and then disappears but no context menu appears.  This has been bothering me for weeks now.  Detect and repair fails, reinstalling the application works for a short time but eventually fails.  Could someone please offer some assistance.
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Question by:versotech
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Expert Comment

by:slink9
ID: 11819453
Have you run a virus checker - http://security.symantec.com and http://www.bitdefender.com
Have you run a spyware scan - http://security.kolla.de and http://lavasoftusa.com
Maybe Start-Run-SFC /scannow

<removed by Lunchy>
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Author Comment

by:versotech
ID: 11819477
Yes I have a symantec 9.0 installed and running.   I'm not experiencing this issue in other applications such as MS Word, Excel, Powerpoint etc., only in Outlook 2003.  This issue is happening with one user.
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slink9 earned 1000 total points
ID: 11819510
Run a spyware scan from both of those locations.  I don't know of anything else to try.
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Author Comment

by:versotech
ID: 11819519
wilco
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Author Comment

by:versotech
ID: 11891900
I ran spysweeper and it resolved the issue.

thanks
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