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How can I disable the "indent" of original messages I reply to?

Posted on 2004-08-17
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Last Modified: 2008-03-17
I am using Office 2003. In Outlook, I would like to reply and forward to messages, but include (and NOT indent) the original message in the reply. I have selected this option to "Include original message text" for replies and forwards, but the setting just will not take effect. It keeps indenting the original message so that I can't even scroll back to the beginning because the whole message gets shoved to the right. Is there a setting in the registry I can add, remove, or change so that it will stop indenting?
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Question by:BDBush
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6 Comments
 
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Expert Comment

by:sunray_2003
ID: 11824188
Can you check if that function is not working with any type of email like email written to you in Plain text or Rich text or html ?

For all these different emails , try to select "include original message text" as the option and see if it would do the same.
That way we can narrow down the issue

it is also worth to

a) play (enable and disable) with Microsoft word as the default email editor. Make sure if you have Office 2003, you need to have Word 2003 as the editor if you are using Microsoft Word
b) Update the office 2003 with the latest service pack and updates

SR
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LVL 1

Author Comment

by:BDBush
ID: 11824221
I do have the latest Service Pack and add-ins installed for Office 2003. I also have gone back and forth between using and not using Word as the email editor and changing the settings in-between. Still to no avail.
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LVL 49

Expert Comment

by:sunray_2003
ID: 11824224
Can you check if that function is not working with any type of email like email written to you in Plain text or Rich text or html ?
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Author Comment

by:BDBush
ID: 11824249
I do have some emails stored that it doesn't seem to indent for. I'm not sure if they're plain or rich text. One or two appear to be plain. Will this option change for each person if, in an email conversation, one person has it set NOT to indent but the other person DOES indent?
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Accepted Solution

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sunray_2003 earned 125 total points
ID: 11824278
BDBush,
> I'm not sure if they're plain or rich text. One or two appear to be plain

We might get some pattern here

First move the emails that donot have this indent working.
Double-click on each of the email and go to file --> properties
that will tell what type of email it is
From there you could see if this indent doesnot work for any specific type of email ..

I wud think the change would affect if one person enables that option and another doesnot..
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LVL 1

Author Comment

by:BDBush
ID: 11824345
I seem to have messages in any format: plain, rich text, or HTML stored that may or may not be indented. If it's at all possible, I would prefer to add a registry key to make the setting for non-indentation permanent.
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