CD-Rom to rewritable drive in Dell Latitude C810

Posted on 2004-08-17
Last Modified: 2010-05-19
Win2000 Dell Latitude C810

I had an internal cd-rom drive go bad and Dell replaced it with a Teac CD-W224E rewritable drive.

I cannot get recording software to write to the drive.  It shows up correctly in the device manager.

One Dell tech said it does not work with my laptop model.  Another said it should work if I have writing software.

Any ideas?
Question by:mjmccormick
LVL 32

Expert Comment

by:Luc Franken
ID: 11824529
Hi mjmccormick,

This is most likely caused by the writing software you're using, every writer needs to be known by the software to be able to burn CD's with it.
Normally you'll just have to check for an update for that software to recognize newer writers.

That is might be caused by your Laptop sounds like B***S*** advice to me, otherwise why would you be able to read cd's with it?



Author Comment

ID: 11824597

"This is most likely caused by the writing software you're using"

Software lists this device as compatible.  Iomega Hot Burn Prozx

"That is might be caused by your Laptop sounds like B***S***"

Yeah.  I agree
LVL 32

Expert Comment

by:Luc Franken
ID: 11824664
>>Software lists this device as compatible.  Iomega Hot Burn Prozx<<
Did you try updating it yet? Normally all your problems will be solved by just using the newest drivers for the device, and updating the burning software.


Author Comment

ID: 11824705
The burning software is the latest based on Iomega's website.  I have not been able to find any update to the hardware drivers.
LVL 32

Expert Comment

by:Luc Franken
ID: 11824769
What software are you using to write cd-roms?
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.


Author Comment

ID: 11824888
Right now trying to use - Iomega Hot Burn Pro
LVL 32

Accepted Solution

Luc Franken earned 250 total points
ID: 11824936
Hmm... I personally never used that piece of software, so I can't give you advice on that....

Personally I use Nero Burning ROM and it suits me well, you might want to check the 30-day trial =>
There are some others also, let me know if you're interested in knowing some more about them.
LVL 14

Expert Comment

ID: 11826650
LucF is correct in his assumptions. Iomaga's Hot Burn does not support this model drive. It supports the CD-W224EA but not the CD-W224E. Nero Burning ROM does support this
drive(CD-W224E). Use Nero...
Express works great.

Expert Comment

ID: 11829908

Author Comment

ID: 11830042
I believe that I found my model on the Iomega list.

I have d/l nero and will give it a go.

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Choosing a motherboard 10 68
Windows doesn't download updates 26 92
Converting TV to Network (Muli-User) Web front. 8 38
Can not play a CD from the D drive 31 71
Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
Stuck in voice control mode on your Amazon Firestick?  Here is how to turn it off!!!
Sending a Secure fax is easy with eFax Corporate ( First, just open a new email message. In the To field, type your recipient's fax number You can even send a secure international fax — just include t…
Both in life and business – not all partnerships are created equal. As the demand for cloud services increases, so do the number of self-proclaimed cloud partners. Asking the right questions up front in the partnership, will enable both parties …

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now