Outlook Attachment Freeze
Posted on 2004-08-17
Ok so I've had this problem a few times on different computers on my network. So far the only way I've been able to fix the problem is to reformat. Which is too time consuming at this point. and not an effective method
When someone downloads a large attachment (1.5MB or more) with Microsoft Outlook 2000, it completely slows down their computer and outlook takes up 99% of the Processor.
Originally I thought this could be attributed to Anti-Virus But I have completely removed anti-virus software from the computer and it still does it, so scratch that Idea. I've tried uninstalling Office 2000 and reinstalling, no good. I've updated to the latest security releases and Service packs, no change. I've even upgraded the computer to Office 2003, not slick enough. Profiles wasn’t the answer either I tried recreating the problem on my profile, same issue.
The only thing I haven’t tried is completely removing office by manually deleting files and then reinstalling, but there's no tool for Windows XP to do this. Manually finding and deleting all those files and registry keys is almost as bad as reformatting.
So if someone could please help me that would be great!
This is Office 2000 on a Windows XP Computer With all Critical updates in a Windows 2003 Server domain. The Outlook settings are Internet only and connecting to the server Via POP and SMTP.