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howdy,<br />
<br />
you are really looking for trouble, however you can setup TSC to be able to login to ad server and use ad users and Computers<br />
<br />
hope that this helps
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howdy,

you are really looking for trouble, however you can setup TSC to be able to login to ad server and use ad users and Computers

hope that this helps

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Another approach might be to just let them do it themselves (assuming they still have access to a web browser):<br />
ANIXIS Password Reset: Overview<br />
<a href="http://www.anixis.com/products/apr/default.htm" rel="ugc">http://www.anixis.com/products/apr/default.htm</a><br />

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Another approach might be to just let them do it themselves (assuming they still have access to a web browser):
ANIXIS Password Reset: Overview
http://www.anixis.com/products/apr/default.htm [http://www.anixis.com/products/apr/default.htm]


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I want to thank everyone for the help. I think I am going to try out the articles Debsyl99 recommended. Thanks again everyone. 
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I want to thank everyone for the help. I think I am going to try out the articles Debsyl99 recommended. Thanks again everyone.

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Hello everyone,<br />
<br />
I am looking for a way to reduce our helpdesk call volume. One of our most common calls consists of password resets. Does anyone have any experience with creating a custom mmc or web page and distributing that to say department leads or a specific contact within each department? This would help me out tremendously if someone can point me in the right direction.
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Hello everyone,

I am looking for a way to reduce our helpdesk call volume. One of our most common calls consists of password resets. Does anyone have any experience with creating a custom mmc or web page and distributing that to say department leads or a specific contact within each department? This would help me out tremendously if someone can point me in the right direction.

Active Directory MMC snapin for password resets

Windows 2000 is an operating system for use on both client and server computers. It is the successor to Windows NT 4.0, and is the last version of Microsoft Windows to display the "Windows NT" designation. Four editions of Windows 2000 were released (Professional, Server, Advanced Server, and Datacenter Server) that shared a core set of features, including many system utilities such as the Microsoft Management Console. All versions of the operating system support NTFS 3.0, Encrypting File System, as well as basic and dynamic disk storage. The Windows 2000 Server family includes support for Active Directory services, Distributed File System and fault-redundant storage volumes.