Error 1706 why? Running Windows XP Home, Office 2003, Quicken 2004, Earthlink TotalAccess

Posted on 2004-08-17
Last Modified: 2010-07-27
Error 1706 why? Running Windows XP Home, Office 2003, Quicken 2004, Earthlink TotalAccess

Have been pulling my hair out trying to help my senior citizen neighbor with Earthlink via Time Warner Cable running WiFi.
Worked well for months until we installed Quicken 2004 on it.

Then all of a sudden Earthlink Icons for taskpanl.exe AND the actual program itself would be deleted. This would cause a massive editing of the registry, hours of conversations to Earthlink and so on for reinstalls.

Had it perfect for the 3rd time yesterday.  Tried every program under the sun. Rebooted all was well. I left his house.

Today the user went into Quicken from a cold boot. Made a few entries (no transmissions electronically with Quicken) and now is getting:

Error 1706 "Feature on network resources not available" (Note he has only one PC connected via WifI on HP Laptop"

Or he gets Error 1706 No valid source could be found.........install some .msi file and so on.... then at times he gets "The windows installer cannot continue"

In the system tray are running ONLY Spyware Stormer and Norton AutoProtect (AV version 2003). Was running Sygate Firewall Pro but we thought that was causing the problem. XP firewall is not on. There is no virus or trojan ot spyware-have run TDS3, Norton and online scanners. Also run AdAware and Spybot.

He usually gets his error when clicking on teh icon for Earthlink TaskPanel or Earthlink Mail

Thanks so much.
Question by:pacumming
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Accepted Solution

bradje earned 500 total points
ID: 11826160
M/S have the same problem apparently with other s/ware....It may be of use to read it (Link following and a small excerpt below, as well)......
The link is:;EN-US;297834
Briefly it is asking "Did u install from a different location before the current install?" I would try un-installing Quicken 2004, re-booting and re-installing.

When you insert a Microsoft Office CD-ROM, either to repair an Office installation or to install a feature set to Installed on First Use, you may receive the following error message:

Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program Files\Microsoft Office\Office10\1033\Setup.hlp.
This problem can occur if all the following conditions are true:
You originally installed Office from a network administrative installation.
The network administrative installation is no longer available to you.
You are trying to use an Office CD-ROM when you are prompted by the Windows Installer for an Office source location.
Because the files in an administrative installation are uncompressed, and the files on an Office CD-ROM are compressed, the Windows Installer cannot resolve the differences between the two source types.
The resolution to this problem depends on whether you can obtain access to a network administrative installation. Use the following methods, as appropriate to your situation.
Use an Alternative Network Administrative Installation
If the original administrative installation from which you installed Office is not available, you can use a different administrative installation for the Office source file location. To do this, follow these steps:
Click Start and then click Run.
In the Open box, type a command line similar to the following, and then click OK
new network path\Setup.exe /fvm package name.msi

where new network path is the full path to the alternative network administrative installation, and package name is the name of the Windows Installer .msi package on the root of this administrative installation (for example, Proplus.msi).

Click OK when the update is finished.

Expert Comment

ID: 11830324
You may want to reinstall your Windows Installer.  There is also an Installer Cleanup Utility available from Microsoft to cleanup corrupted installations:;en-us;290301


Author Comment

ID: 11830825
Thanks I did not see a Windows Installer redistribuatble for XP. Only for 2000 and NT and prior. Can anyone find one?

Someone also suggested the system could be looking for an Occice 2003 CD since Quicken may make references to some component on that CD.


Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
AIX  NFS  question 1 169
Administrator Tools 2 76
AS400 user directory 6 130
Time Machine reports 'Disc Full' 3 88
Just about everyone has an old PC laying around.  Ask anyone in the IT industry, whether they are a professional or play in it as a hobby.  From outdated Desktops to cheap "throwaway" laptops, they are all around and not as hard to "fix up" as you m…
#Citrix #POC #XenDesktop #vCenter #VMware #ESX
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question