yang_moua
asked on
used incorrect quick-restore cd on my presario 5240
I used the incorrect quick-restore cd on my compaq presario 5240 and have lost the correct one. What can I do to recover from this and return my pc to original configuration?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
It all depends. Probably the best is to order the cd. I do not know what your skill levell is. We get pc's in the shop all the time to repair that do not have the restore cd. Actually U really do not need the cd. You will need a win 98 cd and cd key or if you have the folder \\windows \options \cabs . It's a hidden folder so you will have to check the radio button to show "hidden files and folders" In win 98 I think it's in IE tools or edit and is something like that, then view.
If you have that folder you can run the setup program for win 98 from that folder, when 98 ask what folder to create in..NO MATTER WHAT..select "windows". Your cd key for this type of install should be on your pc somewhere. If you have a win98 cd and cdkey and you do not need any data saved you can do a war ( wipe and reload). You will need a way to reformat your HD ( THE WIN 98 CD UNLIKE THE OTHER WINDOWS CD'S DO NOT HAVE A WAY) . You will also need an internet connection to download the drivers for your mainboard and hardware, Be sure to load any mainboard drivers first, before any add on cards or onboard hardware like nics or sound, modem..etc.. So it's best to use a second pc with an internet connection and burner. Don't forget lastly to go to Microsofts web site to get all critical updates and service packs for your OS....Have any questions ???? GOOD LUCK
If you have that folder you can run the setup program for win 98 from that folder, when 98 ask what folder to create in..NO MATTER WHAT..select "windows". Your cd key for this type of install should be on your pc somewhere. If you have a win98 cd and cdkey and you do not need any data saved you can do a war ( wipe and reload). You will need a way to reformat your HD ( THE WIN 98 CD UNLIKE THE OTHER WINDOWS CD'S DO NOT HAVE A WAY) . You will also need an internet connection to download the drivers for your mainboard and hardware, Be sure to load any mainboard drivers first, before any add on cards or onboard hardware like nics or sound, modem..etc.. So it's best to use a second pc with an internet connection and burner. Don't forget lastly to go to Microsofts web site to get all critical updates and service packs for your OS....Have any questions ???? GOOD LUCK
I would just format and install a fresh copy of Windows not using the recovery software. HP installs a rediculous amount of stuff by default.
If you've got Windows up and running at least partially right now you can find your current product reg key in the registry at HKEY_LOCAL_MACHINE\SOFTWAR
Do a full format and install the same version of Windows that came off of it, but this time from a stand-alone Windows CD. The serial you extracted should work fine. You'll likely have to search the internet for drivers for your modem, sound card, video card, and network card. This is more easily done with a second computer. If you don't know what they are specifically off hand you can usually look them up by chip #.
Pretty straightforward, if you know what you're doing. But like the others have mentioned, it will definatly be easier to just order the CD from HP. All depends on your skill level.
If you've got Windows up and running at least partially right now you can find your current product reg key in the registry at HKEY_LOCAL_MACHINE\SOFTWAR
Do a full format and install the same version of Windows that came off of it, but this time from a stand-alone Windows CD. The serial you extracted should work fine. You'll likely have to search the internet for drivers for your modem, sound card, video card, and network card. This is more easily done with a second computer. If you don't know what they are specifically off hand you can usually look them up by chip #.
Pretty straightforward, if you know what you're doing. But like the others have mentioned, it will definatly be easier to just order the CD from HP. All depends on your skill level.
Glad to help. When I requested the recovery disks, it took 2 hours, because they were transfering me to different departments. I should have gone to the parts department.
gonzal13(Joe)
gonzal13(Joe)
gonzal13(joe)