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E-mail virus in Xp

Posted on 2004-08-17
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Last Modified: 2010-04-11
I use win Xp to connect to internet.lately I opened my mail box to read my recieved mails.I opened them and after reading them I disconnected my connection.After that I wanted to connect to internet again and when I connect to internet,I want to use Internet Explorer to open pages.
But when I open Internet Explorer and write a site name in the search box,I hear a quick sound from my speaker(the sound look likes as a ding click) and then the Internet Explorer ultimately closes.I think that my compter in infected by virus.I searched all of my computer by some virus scan but they didnot find any.
Please help me to solve this problem.
Thank you.  
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Question by:sajjad2004
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4 Comments
 
LVL 7

Accepted Solution

by:
NetExpert earned 125 total points
ID: 11837565
1. Connect to the Internet.
2. Try to see if you are actually connected (use ping)
3. Try other protocol (use outlook to download email, etc)
4. Open Internet Explorer and do not search (just load the homepage)
5. Try another browser (Mozilla)
6. Which virus scan have you got?
7. Run hijackthis and post the log, with any error msg from steps above.

PS: Do you have any attachment when opening the mail?
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Assisted Solution

by:cyberscan
cyberscan earned 125 total points
ID: 11917285
If you have a disposable email address, add it to your address book.  Note your ip address when you log on.  Check your for new messages on your disposable email address.  If you have a new message (With attachment) originating from your ip address that you did not send, then chances are extremely good that you have a sample of a virus.
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