Solved

E-mail virus in Xp

Posted on 2004-08-17
4
246 Views
Last Modified: 2010-04-11
I use win Xp to connect to internet.lately I opened my mail box to read my recieved mails.I opened them and after reading them I disconnected my connection.After that I wanted to connect to internet again and when I connect to internet,I want to use Internet Explorer to open pages.
But when I open Internet Explorer and write a site name in the search box,I hear a quick sound from my speaker(the sound look likes as a ding click) and then the Internet Explorer ultimately closes.I think that my compter in infected by virus.I searched all of my computer by some virus scan but they didnot find any.
Please help me to solve this problem.
Thank you.  
0
Comment
Question by:sajjad2004
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 7

Accepted Solution

by:
NetExpert earned 125 total points
ID: 11837565
1. Connect to the Internet.
2. Try to see if you are actually connected (use ping)
3. Try other protocol (use outlook to download email, etc)
4. Open Internet Explorer and do not search (just load the homepage)
5. Try another browser (Mozilla)
6. Which virus scan have you got?
7. Run hijackthis and post the log, with any error msg from steps above.

PS: Do you have any attachment when opening the mail?
0
 

Assisted Solution

by:cyberscan
cyberscan earned 125 total points
ID: 11917285
If you have a disposable email address, add it to your address book.  Note your ip address when you log on.  Check your for new messages on your disposable email address.  If you have a new message (With attachment) originating from your ip address that you did not send, then chances are extremely good that you have a sample of a virus.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

PRTG Network Monitor lets you monitor your bandwidth usage, so you know who is using up your bandwidth, and what they're using it for.
During and after that shift to cloud, one area that still poses a struggle for many organizations is what to do with their department file shares.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
Suggested Courses

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question