asked on

Displaying Chinese and Japanese characters in Crystal Report on Windows XP

The database I am using is Sybase ASE12.0 with unicode as the default charset. I can input and view the characters correctly in powerbuilder but crystal report cannot display the characters correctly. (I have tried many fonts.) However, I can see the Chinese and Japanese characters when I export the data from crystal report to text file. Anything to set on Regional setting or crystal report, etc?

GJParker

Thsi would depend on teh vesrion of crystal you are using. Unicode has only been suppoirted in CR since version 9.

here are a couple of articles that may help with version 8

http://support.businessobjects.com/library/kbase/articles/c2008995.asp
http://support.businessobjects.com/library/kbase/articles/c2008083.asp

and here is an article that highlights problems you may encounter with V9

http://support.businessobjects.com/library/kbase/articles/c2012087.asp

Gary

florenceckf

ASKER

I am using Version 10 trial version, I think this supports unicode?

GJParker

have tyou checked the printer driver supports unicode ? see this article for more info

http://support.businessobjects.com/library/kbase/articles/c2013278.asp

Gary

florenceckf

ASKER

I haven't try to print the report.
And I cannot view the correct characters in the preview mode.

GJParker

if changing the region locale on your PC doesn't work, then I'm sorry I can't help you.
Maybe one of the other experts may have some other ideas.

Gary

florenceckf

ASKER

Yes, I hvae tried to change regional setting but this does not help. Any other expert?

frodoman

>>> have tyou checked the printer driver supports unicode?

>>> I haven't try to print the report.

You still need to make sure the printer driver is unicode compliant. Crystal uses the printer driver to render the report on screen as well as for printing. If the printer doesn't support unicode then your preview mode won't look right either.

frodoman

ebolek

I had the same problem. It directly interferes with printer drivers as others said. Change the default printer to the other printers. Go to the printer manufacturer web site and download the drivers. You will fix your problem like that.

florenceckf

ASKER

I have tried to change printers and install new driver but still unable to see the correct characters. Can anyone suggest a printer driver I can test on? Or is there other solutions?

SOLUTION

ebolek

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

frodoman

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial