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ARCserve Error E9003 on ARCserve Version 9.0

Posted on 2004-08-18
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Last Modified: 2010-04-03
Has anyone ever come across error code E9003 on ARCserve Version 9 before? It says:

Unable to execute command. (CMD=21:00:31, EC=FILE NOT FOUND)

The backup is still completing ok, but we recieve this error in the log everytime.

Does anyone have any ideas?

Thanks a lot,
Dan
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Question by:DClayden
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Cyber-Dude earned 500 total points
ID: 11829580
This is why I dislike working along their products... You may have to call them to figureout what that error is. Otherwise, my only advise is that you install all SPs available for that product, and try to update frimware as well. It is somthing to do with command interpetations between the software and the tape (or its controller). It can be many things; cable, updates, firmware and forth...

Good luck

Cyber
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by:DClayden
ID: 11830328
Has anyone ever come across this error before?

Cheers,
Dan
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by:DClayden
ID: 11842928
We are still having the problem, just wondered if it was anything obvious?
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by:DClayden
ID: 11871729
Is there anyway to re-open this post?

===================
Daniel J. Murfitt
ARC (UK) Systems Ltd.
===================
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