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Sent Items folder

Posted on 2004-08-18
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Last Modified: 2010-04-08
I am using Outlook Express 6.0 and suddenly I cannot open the Sent Items folder.For example, I am in Inbox and click on Sent Items, the Inbox sign remains  on, the hourglass appears and sits there indefinitively till I I drag it to  the "X" in top right corner and click on it. A sign appears, End Program-Inbox-Outlook Express, and, This program is not responding. End Now.I have uninstalled and reinstalled Outlook Express and no difference. I can send mail and receive it, and can retreive  mail from Sent Items folder by using a tool but cannot open it. At the same time, when online, I cannot connect the yahoo messenger and I get the message saying, Yahoo messenger can't connect. There were no Error signs or any other warnings to let me know there is something wrong. I have uninstalled messenger as well and reinstalled it but no difference...HELP!!!
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Question by:Mitasol
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sunray_2003 earned 500 total points
ID: 11830351
You got two different issues here.
First let us deal with the first one

First make a backup of your sent item using the tool you have got
open OE
go to tools --> options --> maintainence --> store folder
note the path
CLose OE

Navigate to that path
Rename sent items.dbx to sent items_old.dbx
restart the machine

open OE now .
Now check if you can go to sent items. There would not be  any email but check if you can get into it
Now using the backup , transfer all the emails to the sent items folder

SR
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LVL 49

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by:sunray_2003
ID: 11840298
Thank you very much for the pts


SR
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