Improve company productivity with a Business Account.Sign Up

x
?
Solved

MAC is stuck with Grey Screen

Posted on 2004-08-18
7
Medium Priority
?
396 Views
Last Modified: 2013-11-17
We turned our Mac on this morning, and it is stuck with the apple screen with the circle going around.

I do know that last night we did the lastest updates for the computer from Apple.

We are running OS X 10.2.8

Is there a way we can get this screen to disappear.

Marco
0
Comment
Question by:mluciani_utp
6 Comments
 
LVL 23

Expert Comment

by:brettmjohnson
ID: 11833328
If you boot the mac in verbose mode (hold down CMD-SHIFT-V during boot)
the boot process will display messages to the console as it boots, so you can
see where it gets "stuck".

0
 

Author Comment

by:mluciani_utp
ID: 11833691
I've tried that and I'm getting this response:

init: getty repeating too quickly on part /dev/console/sleeping

server 0 in bootstrap C03 /usr/libexec/fix prebinding.

HELP!

0
 
LVL 23

Expert Comment

by:brettmjohnson
ID: 11834842
It sounds like the update_prebinding step failed after the software update.
Try the following:

1) Reboot in single user mode (hold down CMD-SHIFT-S during boot)

2) run 'fsck -y' to fix up the boot disk

3) run 'mount -uw /' to remount the boot disk read-write

4) run 'update_prebinding -root / -force' to force prebinding of all executables
on the root device.  Warning: this will take awhile.

5) run 'reboot' to reboot

http://www.westwind.com/reference/OS-X/commandline/single-user.html
0
Get 10% Off Your First Squarespace Website

Ready to showcase your work, publish content or promote your business online? With Squarespace’s award-winning templates and 24/7 customer service, getting started is simple. Head to Squarespace.com and use offer code ‘EXPERTS’ to get 10% off your first purchase.

 
LVL 8

Expert Comment

by:Andrew Duffy
ID: 11900771
If the update didn't complete its install it's possible the file system is incomplete - this has happened a couple of times to me when a machine has crashed halfway through the install.

Best way to repair this is to remove the hard drive, put it in another OS X Mac and reinstall the update (which you can do manually by downloading it from the Apple site), choosing the non-functioning system drive during the install procedure. When you stick it back in the other machine it should work. I think that's the way I did it before. Do you have another Mac?
0
 

Author Comment

by:mluciani_utp
ID: 11901334
Yes, we have another mac, but it ended up being that the CPU itself went down. It is being replaced. Two days after the warranty expired.

What luck
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 15696971
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Does your iMac really need a hardware upgrade? Will upgrading RAM speed-up your computer? If yes, then how can you proceed? Upgrading RAM in your iMac is not as simple as it may seem. This article will help you in getting and installing right RA…
Article by: Justin
In light of the WannaCry ransomware attack that affected millions of Windows machines, you might wonder if your Mac needs protecting. Yes, it does and here is how to do it.
Watch the video to learn how one can deal with PST file corruption issue with an outstanding Kernel for Outlook PST Repair Tool easily. Using this tool, non-technical users can swiftly perform the repair process to restore their essential data witho…
Did you know PowerShell can save you time with SaaS platforms? Simply leverage RESTfulAPIs to build your own PowerShell modules. These will kill repetitive tickets and tabs, using the command Invoke-RestMethod. Tune into this webinar to learn how…

602 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question