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MAC is stuck with Grey Screen

Posted on 2004-08-18
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Last Modified: 2013-11-17
We turned our Mac on this morning, and it is stuck with the apple screen with the circle going around.

I do know that last night we did the lastest updates for the computer from Apple.

We are running OS X 10.2.8

Is there a way we can get this screen to disappear.

Marco
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Question by:mluciani_utp
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Expert Comment

by:brettmjohnson
ID: 11833328
If you boot the mac in verbose mode (hold down CMD-SHIFT-V during boot)
the boot process will display messages to the console as it boots, so you can
see where it gets "stuck".

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Author Comment

by:mluciani_utp
ID: 11833691
I've tried that and I'm getting this response:

init: getty repeating too quickly on part /dev/console/sleeping

server 0 in bootstrap C03 /usr/libexec/fix prebinding.

HELP!

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Expert Comment

by:brettmjohnson
ID: 11834842
It sounds like the update_prebinding step failed after the software update.
Try the following:

1) Reboot in single user mode (hold down CMD-SHIFT-S during boot)

2) run 'fsck -y' to fix up the boot disk

3) run 'mount -uw /' to remount the boot disk read-write

4) run 'update_prebinding -root / -force' to force prebinding of all executables
on the root device.  Warning: this will take awhile.

5) run 'reboot' to reboot

http://www.westwind.com/reference/OS-X/commandline/single-user.html
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Expert Comment

by:Andrew Duffy
ID: 11900771
If the update didn't complete its install it's possible the file system is incomplete - this has happened a couple of times to me when a machine has crashed halfway through the install.

Best way to repair this is to remove the hard drive, put it in another OS X Mac and reinstall the update (which you can do manually by downloading it from the Apple site), choosing the non-functioning system drive during the install procedure. When you stick it back in the other machine it should work. I think that's the way I did it before. Do you have another Mac?
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Author Comment

by:mluciani_utp
ID: 11901334
Yes, we have another mac, but it ended up being that the CPU itself went down. It is being replaced. Two days after the warranty expired.

What luck
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