MAPI send mail not working unless Outlook is open
Posted on 2004-08-18
Our company uses an accounting program that has the MAPI capability to send reports as pdf email attachements. It works fine, as long as the user has Outlook open. If Outlook is not open, it does nothing. Normally I'd tell people just to have Outlook open when they use it, except that tech support for the accounting program CAN send mail w/o Outlook open, and I've been tasked with making this work w/o Outlook.
None of the computers in the office can send w/o Outlook open, except those that have a PDA connected and syncing thier email. All workstations are running 2000 Pro SP4 w/ Office 2000 SP1. I've tried intalling Office 2000 SP2 and SP3 and tried Outlook 2002. I've tried installing ClickYes, even though no security warning ever pops up whether Outlook is open or not.
I'm assuming that nothing is actually 'broken' since all the workstations are doing the exact same thing, but I'm wondering if there's anything else I can try to make this work without Outlook open. As a last resort, I can accept as an answer a workaround in the form of a complete script that I can use as a Windows logon script to log user's on to thier MAPI profile with some process running in the background (I'm assuming that the having a user logged on to thier MAPI profile w/o Outlook open will allow this function to work).