Solved

Resetting Admin Password in QuickBooks Pro 2002

Posted on 2004-08-18
9
531 Views
Last Modified: 2010-04-11
We have an employee who quit last week with no notice.  She apparently changed the Admin Password in QuickBooks Pro 2002 and obviously she did not tell her supervisor.  Is there a way to reset it.  I have tried all of Intiuits suggestions to no avail and don't really want tohave to pay a fee.  Any help would be greatly appreciated.

Thanks,
mike
0
Comment
Question by:oconnorms
9 Comments
 
LVL 23

Accepted Solution

by:
Tim Holman earned 500 total points
ID: 11835474
Call her up and ask her for it.  If she doesn't provide it, then report her to the police for theft.
The password belongs to your company, not her, so this is actually breaking the law.

Or this site will give you software that does it for $45 -

http://www.lostpassword.com/quickbooks.htm

Or QuickBooks themselves:

http://www.quickbooks.com/support/faqs/qbw2004/80618.html
0
 

Author Comment

by:oconnorms
ID: 11836267
Tim,
Thanks.  I was hoping not to have to pay but it looks like I am going to have to.  The police are not interested and she won't return calls or emails.  Lessons learned . . .

Regards,
Mike
0
 
LVL 23

Expert Comment

by:Tim Holman
ID: 11836575
Send her an email reminding her that what she's doing is illegal.  Scare her into submission !
Better still, get your lawyer to write one, or write one yourself using a made-up lawyer's letter head.
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 23

Expert Comment

by:Tim Holman
ID: 11836733
PS - Always remember to create an admin backdoor account, and store details in a safe somewhere...
0
 
LVL 4

Expert Comment

by:cyrnel
ID: 11841894
Paying to restore access might not be sound in principle but it gets your business going again. Meanwhile, cross your T's and itemize the damages and expenses incurred and charge her. Small claims might be the best exit. I'd consider a last telephone call mentioning this course of action and that a return call would be an opportunity for her to save money.
0
 
LVL 2

Expert Comment

by:Shahankit
ID: 11846601
This software is for $30
http://www.qbrepair.com/password_recovery.html

There is no other way you can get password accept you can get it from her...

Good Luck
0
 
LVL 3

Expert Comment

by:happythedog
ID: 12274070
you could try cracking it on your own , use the utilities as you run a very real risk of losing everything , small claims isnt worth it does the cpmpany wish to spend days in court to reclaim 30 bucks
0

Featured Post

Complete Microsoft Windows PC® & Mac Backup

Backup and recovery solutions to protect all your PCs & Mac– on-premises or in remote locations. Acronis backs up entire PC or Mac with patented reliable disk imaging technology and you will be able to restore workstations to a new, dissimilar hardware in minutes.

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
Legal hold, eDiscovery: device or data 12 107
Installing Tor browser 15 88
listed on blacklists 20 71
forensics for web activity 4 54
Many companies are looking to get out of the datacenter business and to services like Microsoft Azure to provide Infrastructure as a Service (IaaS) solutions for legacy client server workloads, rather than continuing to make capital investments in h…
By this time the large percentage of day-to-day transactions have shifted to mobile banking; here are some overriding areas QAs must investigate while testing mobile banking apps.  
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now