NTVDM.EXE USING 100% OF CPU WHEN RUNNING WP5.1

I have a client who just upgraded machines.  Identical Operating System Window 2000 Professional.  On her older slower machine, when she launched WP5.1 CPU utilization  ran 5 - 10 %.  On the new system NTVDM.exe is sucking the life out of her CPU at 100% causing unacceptable performance.  There is another machine in the office running Win 2000 professional and it also runs ok.  

How can I keep NTVDM.EXE from using all of the CPU time?
BSNIDERNETSOLAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

 
wtrmk74Commented:
ntvdm - ntvdm.exe - Process Information
Process File: ntvdm or ntvdm.exe
Process Name: Windows 16-bit Virtual Machine
Description: Application that provides an environment for a 16-bit process to execute on a 32-bit platform.
Company: Microsoft Corp.
System Process: Yes
Security Risk ( Virus/Trojan/Worm/Adware/Spyware ): No
Common Errors: N/A


go to RUN
type "msconfig" NO QUOTES
uncheck  NTVDM.EXE

if it is not listed in the config file

go to Control Panel / Administrative Tools / Services and go thru the list and change the default value to MANUAL

wtrmk74
0

Experts Exchange Solution brought to you by ConnectWise

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.