I have another problem with my Outlook 2003. When I try to reply to an email that contains webpage, I get "Word has insufficient memory. You will not be able to undo this action once it is completed. Do you want to continue?" I'm runing XP on a IBM Thinkpad that has 1gb of RAM. I also have MS Office 2003 installed. The Outlook is using Word to compose emails. I found a reference to the quesiton on Microsoft Knowledge base, and it suggested the problem was due to la arge amout of hidden bookmarks. I followed the instructions they suggested but it didn't seem to work. Any ideas?