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kbsone

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I have installed a 6 port usb hub to my systems running windows 2000.  It is not working. Currently I have my keyboard and mouse plugged into my usb port inback of my computer, because after I had a major problem (had to get microsoft to help me) my normal ports for the keyboard and mouse do not work.  I dont know how to fix them, my inclination is it has something to do with setup in the bios.  However, I dont know enough about it to change it....

When I plug the new port into the usb port in back, anything I plug into the port does not work......I looked in the bios to see if usb ports are enabled, as far as I can tell they are.

Can you helpme.
Thank you

I am trying to hook up my camera and can only do it if I unplug the keyboard or mouse
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mchieff

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I'm a little confused.

Your normal keyboard/mouse ports stopped working. Were these using USB as well or PS/2 connections? I had a mobo where the PS/2 connections stopped and had to use USB.

If non of the USB ports are working then you either have a dud motherboard or your USB drivers have corrupted and you need to reinstall them.
Possibly even a reinstall of the OS if the drivers don't fix them just to test they work or not.
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kbsone

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Actually it has a power pack and I have tried it with it plugged in with the same results.

My original problem was resolved with a reinstall of windows 2000, except for this problem I am having with the origianl ports for keyboard and mouse not working.

When I plug in the hub I get a message about new hardware found, and it has to do with the keyboard being redirected from a ps2 to usb.  It searches for a better driver, then it does nothing. I dont seem to have a problem using the two ubs connectors that are in back of the machine, the mouse on one the keyboard (with a converter) on the other.

If I plug the hub into one, I get the driver message, download the driver from microsoft website, restart, then it still does not work.
Are there any drivers for the USB Hub?

I know it should just work but worth checking anyway.
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It did not come with any. The directions say just plug it in.
It is a micro innovations 6 port Stack a Hub.

I tried unplugging the mouse and plugging the hub, restart, then it downloaded a universal driver from microsoft.com and it still does not work.   I am getting the same message :  new hardware found usb ps2 keyboard, or mouse, which ever I plug into the hub.  It looks for the driver, downloads from microsoft, restarts and still nothing.

I looked in the bios, the only change I made was to change the plug and play from no to yes. It did not seem to help.
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Any suggestions on how to look in the bios to see what I can do the get my regular ps2 ports working: mouse, and keyboard.

It seems that everything has been assigned its own irq#   what else can I look for?
PnP is set to Yes which is correct.
USB Ports were enabled which is correct
There isn't usually a setting for PS2 connections to be enabled/disabled, that sounds like a motherboard fault.
When you next plug it in, cancel the driver download and reboot and look in Device Manager and see what is showing.  Try and find a driver thats not from MS on your hard drive.

Do you have SP4 installed and is it up to date on hotfix's? If so, run SFC /SCANNOW and see if that fix's anything.