Solved

Out of Office Auto Forwarding Rule turns off

Posted on 2004-08-19
5
919 Views
Last Modified: 2008-01-09
This is a tough one and the man/woman who fixes it will be rewarded greatly

I have a site that has users who frequently go in and out of the office.  Now they can set up there own rule to do this using the Out of Office features in Outlook 2003.  They are running Exchange 2000 just so you know.

The problem occurs after a few days of it being on the auto forwarding rule turns off but the Outlook Out of Office part stays on.  So people get the automated reply but the mails don't get forwarded to the person that the user who is out and about has specified.  On inspection you can go into their Outlook and there is a big Error cross on the rule saying its disabled - you can re-enable it and it will begin to work again but will do the same again a few days later.

The easy work around is to turn on the O.O.A and then go to the user in ADUC (Users and Computers) and use the Exchange General tab and just set it in the Delivery Options properties.  If someone could tell me what could cause this problem to occur I would be appreciative in the up most.

Cheers
0
Comment
Question by:Rowan_Insite
  • 3
  • 2
5 Comments
 
LVL 3

Assisted Solution

by:tsorensen55
tsorensen55 earned 500 total points
ID: 11840961
They just realeased SP1 for office 03 not too long ago, have you tried installing that on a test machine to see if it helps at all? I can't promise it will but it is worth a shot.
0
 

Author Comment

by:Rowan_Insite
ID: 11841080
Ok thanks I will mention that - I will await any other specific answers if not then I will issue the points to you.
0
 
LVL 3

Accepted Solution

by:
tsorensen55 earned 500 total points
ID: 11841509
If you want to read a list of what SP1 fixes in Outlook here is a link to the article. It does mention a few things about rules but like i said, it is just a shot.

http://support.microsoft.com/default.aspx?scid=kb;en-us;872839&Product=out2003

0
 
LVL 3

Expert Comment

by:tsorensen55
ID: 11869996
Did SP1 take care of the problem? I'm guessing it did since it was the accepted answer but I also wanted to make sure you are all taken care of.
0
 

Author Comment

by:Rowan_Insite
ID: 11870176
Look at Q21103427 - I did give my client the option of SP1 and they are testing it but I re asked the question under Exchange and gave exact errors so if you can help take a look ASAP.

Cheers
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Software to generate custom JPGs 12 135
Denali Software 2 73
Software that will scan Windows license from external disk. 2 73
Installation of Nessus Professional 5 113
Let’s list some of the technologies that enable smooth teleworking. 
All of the resources available today make learning a new digital media easier than ever-- if you know where to begin. This is a clear, simple guide to a few of the basic digital art mediums and how to begin learning them on your own.
This video will demonstrate how to find the puppet warp tool from the edit menu and where to put the points to edit.
Video by: Tony
This video teaches viewers how to export a project from Adobe Premiere Pro and the various file types involved.

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question