Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

MAC Office v X keeps shutting down with errors when trying to open any office application

Posted on 2004-08-19
4
228 Views
Last Modified: 2010-04-25
Hello, I am hoping to find an answer for Office v X  running on OS X 10.3.4 on a G4.
We have never been able to print from any microsoft program, which we have been getting around ok, now whenever I open a microsoft office program, it immediately shuts down. The error reads: An unexpected error has occurred. I uninstalled the programs and re-installed them and I am still having the same problems. I am leaning toward the cache files but cannot find any thing at microsoft or other sites to support this as a fix.

Can someone assist?

I am sorry, had to update this with correct information. It is office v X on a G4.
I have deleted the cache files. Am now running the disk repair. Still hoping for the best and hoping for help.
0
Comment
Question by:z11Tech
4 Comments
 
LVL 23

Expert Comment

by:brettmjohnson
ID: 11842838
This sounds suspiciously like a hardware problem.  I would pull out
any third-party RAM from the machine and try it with just Apple
supplied memory.  It will be slow, but if it works, then you probably
have bad RAM.

0
 

Author Comment

by:z11Tech
ID: 11846535
Turned out to be a corrupt font. Found the answer on Microsofts site finally at this link.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;313535.
Thanks to all for the help.
0
 

Accepted Solution

by:
CetusMOD earned 0 total points
ID: 12126572
PAQed, with points refunded (250)

CetusMOD
Community Support Moderator
0

Featured Post

Active Directory Webinar

We all know we need to protect and secure our privileges, but where to start? Join Experts Exchange and ManageEngine on Tuesday, April 11, 2017 10:00 AM PDT to learn how to track and secure privileged users in Active Directory.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Are you looking to clear some space on your phone for the latest iOS 8 update? Did you switch to Spotify so you no longer need to keep music native on your phone? Run out of space for taking photos while in the middle of vacation? Sometimes the quic…
In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question