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Verizon DSL + Linksys 802.1g Wireless Router = No Internet Access

Posted on 2004-08-19
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Last Modified: 2013-11-29
I recently got Verizon DSL. My intention was to use a router to share the DSL connection with another machine in the house. Connected the DSL modem directly to the primary machine, and it worked fine.

I connected a Linksys Wireless 802.1g Wireless Router to the primary machine, and now I cannot get internet access.  I've set the router to DHCP config, and it recieved an IP from Verizon (dynamic), however when I run ipconfig from the command prompt, the machine tells me that the IP address of the machine is that of the router (192.168.1.1).

Also, when I attempt to sign onto Verizon's Web Browswer, I get the error message : "Could not connect to the Internet, No DDM enabled router detected", or something to that effect, I forget the correct wording.

Any ideas as to why connecting the DSL Modem to the router kills internet access?

Also, I attached a Linksys Wireless USB Adapter to the secondary machine, and it shows that there is a wireless network available (created using the router), but there is no internet access on that machine either.

Thanks.
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Question by:RSarumi
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Expert Comment

by:DMcElligott
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When the machine gets that 192.168.1.1 it means its not getting a DHCP response from the router.  That is the default address that gets assigned when there is no DHCP working.  I don't think you have the DHCP on the wireless router configured correctly.
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MatthewWilliams earned 500 total points
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When you run IPConfig, it should give you something like this:
Ethernet adapter Local Area Connection:

        IP Address. . . . . . . . . . . . : 192.168.1.100
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.1.1

Are you sure it is giving 192.168.1.1 under IP Address? It should say that under Default Gateway.
If it really is saying that under IP Address, try releasing and renewing your address by typing:
IPCONFIG /RELEASE (enter)
IPCONFIG /RENEW (enter)
If this gives you an error, please respond with the error it gives. One possible error would be if you have manually configured your IP address. You can set it back to DHCP by right-clicking network neighborhood and going to properties, right click on Local Area Connection and go to properties, click on TCP/IP and click the properties button, make sure obtain IP address automatically is selected.

Step two for fixing your problem is to open a web browser and type:
http://192.168.1.1
into the address bar. This will bring up the router configuration page. The default password is probably admin.
You will need to select PPPoE and input your Verizon username and password and setup the connection.
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by:RSarumi
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Matthew:

I tried everything you stated except:

"You will need to select PPPoE and input your Verizon username and password and setup the connection."

I'll definetely try that, and let you know.

Thanks!
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Author Comment

by:RSarumi
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Matthew:

Thanks, that did the trick!

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