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Problems Galore

Posted on 2004-08-19
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Last Modified: 2012-05-05
I have windows 2000 Pro on a 2.4 GHZ P4 with a 60 GB Hard Drive. I installed Personal Oracle 9i on it by downloading three Zip files from the Oracle web site. I uncompressed the files and installed the software on my system and now I am unable to delete these zip files from my hard drive even though I have uninsalled Personal Oracle since then. It seems like they are hooked into the memory!

Another problem I had was that my free diskspace went to 0 after being around more than 40 GB in the morning. I looked for .tmp files and all but nothing of that sort existed. I also tried to get a sum of the space of all directories on the C drive and the number came out to 13 GB. I tried to do a sum of all the files in the C drive and the sum came out to 200 MB. And yet the C drive shows to be 55 GB in size. I did resource monitoring last night and it showed 100% CPU utilization when nothing was really running. I figured imy computer was hacked and I disconnected from internet. It is still disconnected and the resource utilization is down to 2%. However, the space filled is still 55 GB

I do not know what to do other than partition the hard drive again. Desperate for help

Qazi
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Question by:qazirizwan
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by:eortega619
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Firstly, booting into safe mode should allow you to delete the oracle files. While you're in safe mode, please post the cpu utilization, and run scandisk from Start > All Programs > Accessories > System Tools. Post any errors you encounter.
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by:qazirizwan
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The CPU utiliazation is down to zero unless I run the cleanmanager.exe or some other program - be it big or small, it then goes upto 100%. The space continues to be be missing. Properties of disk indicate a 60 GB disk but with well over 55 GB used up when the sum of sizes of directories in C drive is just 13 GB and sum of files on the C Drive is just 34 MB

I was able to delete the Oracle files in safe mode. Why do you need to be in safe mode to do that?

There is no scandisk on the Windows 2000 version that I have running on my system. Any ideas?  Does a reformat look imminent?


Qazi
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by:qazirizwan
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I ran the reapir disk utility in Windows 2000 and I saw a rather unexpected entry along with the C Drive. The entry reads "Osselector<CHAR>" and is not NTFS file type and has an amount of 16 MB associated with it. What could have happend?

<CHAR> = Square looking special character

Qazi
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by:eortega619
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To answer your safe mode question, safe mode boots up windows using a minimum of drivers and programs. You couldn't delete those oracle files before because something in windows was still trying to access them. Booting into safe mode prevented that program from booting up, thus allowing you to delete the files.

Do you have any other information on the hard drive, such as manufacturer or prefreably model number? You can access that info from Start > Control Panel > System, then the "hardware" tab, then the "device manager" button. Find your hard drive in the list and post whatever information you can find. Doing this will help troubleshoot. Keep in mind that it's possible that this is a hardware issue, meaning that the hard drive is broken. Do you know how old it is?
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by:qazirizwan
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I will do that - the drive is probably 2 years old

qazi
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by:qazirizwan
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It's a WD Drive

Model # is

WDC WD600BB-60CJA1

uder General Tab

Write cache enabled is checked under Disk Properties tab

Driver Version is 5.0.2183.1

under Driver Tab


Qazi
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by:eortega619
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That error means that whatever section of the hard drive was being scanned is corrupt. I'm not sure if it's hardware or software related.

This is a link to the Wester Digital Hard drive diagnostic utility: http://support.wdc.com/download/index.asp#diagutils

Download and install the program, then run all possible tests on that hard drive. For hard drive problems like this, one of the best steps to take is to download the official utilities for your hard drive to see what they tell you. Please post your results.
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by:qazirizwan
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There are no hard drive errors that show up. I am at my wits end!

Qazi
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by:eortega619
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Alright, there's one last possibility. It could be that you've got a malicious program eating away at your hard drive. Could you download, install Hijack This!: http://www.spychecker.com/program/hijackthis.html

Once it's installed, run it and then post the log that it returns. I'll take a look at it to see exactly what's happening on your computer. You may end up having to reformat the drive to get it back to its original condition, so start thinking of how you can backup any important files.
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by:qazirizwan
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I ran the hijackthis.exe and came up with

-------------------------------------------

O2 - BHO: (no name) - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEhelper.dll
O2 - BHO: (no name) - C:\Progra~1\Spybot~1\SDHelper.dll
O3 - Toolbar: &Radio - C:\Winnt\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsyn.exe /login
O4 - HKLM\..\Run: [SiS Tray] C:\WINNT\System32\sistray.EXE
O4 - HKLM\..\Run: [Cmaudio] Rundll32.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\Quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
O4 - Global StartUp: Microsoft Office.lnk= C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global StartUp: Service Manager.lnk= C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O16 - DPF: (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38006.517337963
O16 - DPF: (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

Anything suspicious?

Qazi


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eortega619 earned 190 total points
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Aside from PopUpStopperFreeEdition, everything else looks like basic Windows stuff. One question, do you know what toolbar the "Toolbar: &Radio" item is talking about? It sounds like just an internet explorer toolbar, but I want to make sure.

  One thing, my friend had an extremely similar problem and it turns out that an old version of McAfee pop-up blocker was causing it. Is it possible to delete both PopUpStopperFreeEdition and PC-Cillin, and replace each with a similar program for now? It's a long shot but I'm trying to do everything possible to avoid a reformat.

  Also, you don't seem to have posted how the hard drive responds when you boot into safe mode. Could you boot into safe mode and run the disk checker through windows? I'm sorry that this problem is dragging on so long, but we're closing in on a solution.
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by:qazirizwan
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I uninstalled both and restarted the computer. No change yet. For scandisk should I right click properties of C driv, pick the Tools tab and click the Check Now button with the "Scan For and attempt recovery of bad sectors". Should I be doing something else? Is there any other tool that I can download that performs scandisk from the command prompt

Thank You

qazi
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by:eortega619
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You're doing the right thing in terms of running Scandisk. If you'd like to run Scandisk from the command prompt the command is "scandisk". Entering that should produce an error that will direct you in the proper way to use the scandisk command through the command prompt.

  Again, are you doing any of this through safe mode? Do you know how to get into safe mode?
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by:qazirizwan
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Hey there eortega619! I would like to to let you know that everything finally worked. Removing the PCCillin was part of the solution. Reinstalling it, running the update and then running a scan and then rebooting the computer did the trick. I am back upto47 GB of free space and I am very grateful to you

qazi
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