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Remote Desktop XP pro client printer re-direct does not work.

Posted on 2004-08-19
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Last Modified: 2010-04-19
Hello,  When connecting to the server the XP pro clients printer is not re-directed.  The Event viewer on the serverlogs an error in terminal services stating that the print driver is unknown, however when I run the Add a Printer driver wizzard from the Server Management page, it reports that the driver is installed. I had previously installed the driver using this wizzard.  The printer is a multifunction (hp officejet k60) machine using a lpt port.  Any help?
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Question by:42022
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6 Comments
 
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Expert Comment

by:scampgb
ID: 11843953
Hi 42022,

Terminal Services is very fussy when it comes to client printer redirects.
The driver on the client PC has to be identical to the driver on the server, and it must have been installed by Windows itself - not a third-party installation utility.

The document that can be found at the link : http://www.microsoft.com/windows2000/technologies/fileandprint/print/terminalsrvcs.asp explains a little more about it.

I've only found it to work reliably with Microsoft-issued drivers, that are identical on the client and server.

I hope that this helps.
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scampgb earned 500 total points
ID: 11843981
42022,
Incidentally, there's a load of information about troubleshooting these issues at http://hem.fyristorg.com/vera/IT/TS_printing.htm

Looking at the error you've got, it sounds like the problem is that the driver names don't match exactly.




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Author Comment

by:42022
ID: 11844675
Thank you.  I'll recheck the drivers, research the links and get back.
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by:scampgb
ID: 11846052
Thanks for the "A".  Glad I could help :-)
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Author Comment

by:42022
ID: 11846054
Thank You scampgb.  I un-installed the printer and the HP supplied driver.   I re-installed the printer and allowed windows to supply the driver.  The server subsequently supplied the appropriate driver for the re-direct.  Works well.
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Expert Comment

by:scampgb
ID: 11846138
Glad to hear that it worked for you.

As I said, TS can be a bit fussy :-)
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