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Possible memory leak store.exed

Posted on 2004-08-19
9
Medium Priority
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Last Modified: 2010-04-14
Hello,
 i Hva client that has exchange 2000 sp3 and windows 2000 server sp4 they are trying to get backups, but they only work if they reboot the server before they begin the backup. I am thinking memory leak, store.exe is taking up all the memory, and they are even getting virtual memory errors any ideas, i really nee dto get this working. Thank you
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Question by:eberhardt2329
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9 Comments
 
LVL 9

Expert Comment

by:jdeclue
ID: 11846354
How much Memory does the machine have, how many mailboxes are being used and can you get the size of the store? Memory leaks occur much less than RPC problems, so let's see if we can knock out the memory issue first.

J
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Author Comment

by:eberhardt2329
ID: 11846367
1gb of memory, about 60 mailboxes, and the size of the store is 5mb is that right I am just looking at the store.exe in bin right?
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Author Comment

by:eberhardt2329
ID: 11846378
what ius happening is I think there is a memory leak, becasue the users complain of slowness, and teh backups are only getting about 25mb a minute. Thank you in advance
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Author Comment

by:eberhardt2329
ID: 11846389
the c: only has about 686mb free how can I add space to this with windows 2000 server
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LVL 9

Expert Comment

by:jdeclue
ID: 11846510
The store is much larger than that.

Open Exchange System Administrator
Open the Site - ADministrative Groups - YourGroup - Servers - YourServer - YouStorage Group - YourStore

Right click on the Store and select the Database Tab. This will show you where the file is. Go see how big it is.

The disk space is a big issue. Especially if the server is using the C: for its swap file.
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LVL 9

Expert Comment

by:jdeclue
ID: 11846519
You may be much better off, trying to free up space on the C drive.. If the store is located on C, I would add new drives and make another volume (E:? or seomthing), and then move the store over to it.

J
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Author Comment

by:eberhardt2329
ID: 11849235
the store is on d: that has about 15gb of data free
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Accepted Solution

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jdeclue earned 2000 total points
ID: 11852102
Typically the store will have problems when their are too many RPC requests and backups can cause this. On the server open up Administrative Tools ---> Performance Monitor, select counters for ExchangeIS and select the RPC Requests Counter. Let it run for a while and determine what the average number of RPC requests are.

J
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Expert Comment

by:BigC666
ID: 11853842
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