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Image Quality on print out with Crystal Reports 8.5

Posted on 2004-08-19
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Last Modified: 2012-05-05
Hello everyone,

First time user here..so I hope I didn't offer too many points...anyways:

I'm trying to print out a Crystal Report, using version 8.5, but my BMP image keeps printing with very low quality...as if it was a 16 color image.

How do I fix this so the image doesn't look so choppy on print outs. Thanks.
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Question by:VirtueTech
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frodoman earned 500 total points
ID: 11845774
There were some known issues with this with CR8.5 (http://support.businessobjects.com/library/kbase/articles/c2011095.asp)

If you've applied the service packs I believe they were corrected but it's tough to find them now if you haven't already got them because B.O. has officially dropped support.  If I can find them I'll post back w/ location.

frodoman
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Author Comment

by:VirtueTech
ID: 11845869
Thanks for your reply:  I had recently upgraded to the latest Service Pack. So I don't believe this to be the problem.
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Author Comment

by:VirtueTech
ID: 11845883
You were correct...I didn't have the latest. Thanks.
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LVL 42

Expert Comment

by:frodoman
ID: 11845889
Where are you printing - from Crystal developer?  from web browser?  etc.?   Also can you confirm that the image looks fine when viewing but it's only when printing that the quality is degraded?

frodoman
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LVL 42

Expert Comment

by:frodoman
ID: 11845898
I was typing already as you posted...  Glad I could help though - frodoman
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