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CANNOT WRITE PDF DOCUMENTS TO FOLDER ON C DRIVE

Posted on 2004-08-19
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Last Modified: 2011-09-20
Hello,

    I'm having problems, trying to create a PDF document using Amyuni PDF converter 2.10.  I receive an error message regardless of whether or not I'm logged in as Admin or User when trying to create this PDF file.  There error message is "Failed to create C:\WINPOINT\WORK\Forms(Legal).pdf"  The temp file gets created in the Winpoint folder but the PDF never get's created.  User is on a stand-alone system.

Here is what I've tried so far to try and fix the problem:

Copied my Spoolss.exe and Spools.dll files to his Systems32 and System directories.  Did a
Checked The Systems32\Spool\Drivers\W32X86 folder and deleted all acpdf
 dll's there as well in as the 2 and 3 folders within this folder.  
Removed Point completely off of system, and deleted all Registry's
Values that have Calyx.  Deleted all Reg Values with Amyuni, 2.07 and
2.10, Deleted Engine folder, .Tmp files, %TEMP files, .BAK files,
Internet Cache, Active X Controls, Reset Browser settings, Removed
Adobe off of machine completely and anything else Adobe related.  
Unregistered the following files:  CDINTF.DLL, FLLINTF.DLL, ACFPDF.DLL,
ACFPDFU.DLL, ACFPDFUI.DLL, TTF16.OCX FILE.  Went to Start>Run>Type in
CMD, at the command prompt typed:  PATH>enter searched for any spaces
in the path it returned, none were found.  Unregistered/Reregistered the
FRAMEDYN.DLL file as well as send him mine to replace his in his System32
 folder.   Ran GPEDIT.MSC, opened Computer Configuration>Opened
Administrative Templates>Open Printers>Disable the policy "Disallow
installation of printers using kernel-mode drivers." Ran Tech Tip #13.  
Ran CMD Prompt type NET START RPCSS, Then ran Services.msc>Located
Remote Procedure Call (RPC), set this to Automatic.  Next opened the
registry browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
 deleted the CrashOnAuditFail value, (Back-up registry first before you do
 this), Exited registry, reboot system
(If possible in Admin Mode, if not that's okay.)
 Deleted Winpoint.ini, Winpoint directorys before reinstall.  
Disabled all startup processes through MSCONFIG as well as Services
tab items that i.e. Symantec, McAfee and any script blocking services...
Restart.   Will need to restart their machine 2 or 3 times during this
entire process.  Installed Point doing a typical install and wrote
everything to the C drive.  Check permissions if possible
(If on NTFS machine) Make sure profiles in securities tab are set to
full control for the following directories i.e. System, System32 and
Winpoint.


   The only other thing we haven't tried is removing all of his Windows updates, as he had an identical system at home that was working up until yesterday, when he applied the Windows Updates.

   MUCHO MUCHO POINTS FOR THIS ONE GUYS!!! WE ARE AT CUSTOMERS SITE AND TIME IS OF THE ESSENCE!!!

Thanks,

itsmevic
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Question by:itsmevic
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Expert Comment

by:Eagle6990
ID: 11846554
Never used the software you specified, but if you need to get a PDF created, you could use CutePDF Writer: http://www.cutepdf.com/products/cutepdf/Writer.asp

It is a free PDF creation program that might get you out of this bind until you determine what is wrong with your current software.
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Author Comment

by:itsmevic
ID: 11849582
Hi Eagle,

  Thanks for replying, I was able to figure this one out on my own, by systematically deleting certain things off his C drive through the Add/Remove Programs feature, I found out that it was his FaxTalk Communicator software that was conflicting with the Amyuni drivers in the System32\Spools\Drivers\W32x86 folder.  Both Amyuni .dll's and FaxTalk .dll's reside there, by deleting the software and all the .dll files in this folder it corrected the issue.

Thanks,

itsmevic
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Accepted Solution

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CetusMOD earned 0 total points
ID: 11895401
Closed, 500 points refunded.
CetusMOD
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