mnashadka
asked on
HTML Mail Problem
I have a problem where HTML e-mails show up blank in Outlook 2000. I know that there has to be a setting somewhere to allow HTML e-mail to be viewed, but I can't find it. Any help would be greatly appreciated.
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ASKER
sunray_2003, I am current on all of the updates from windowsupdate.com.
wobbled, I don't see any checkbox like that. I checked help, and nothing exists there either.
The e-mails show as empty html documents (<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1"></HEAD
<BODY></BODY></HTML>)
If I view the exact same e-mails through another client (Groupwise), they look just fine. I've also verified that at least some of the e-mails are sent in the proper format according to the RFC.
wobbled, I don't see any checkbox like that. I checked help, and nothing exists there either.
The e-mails show as empty html documents (<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1"></HEAD
<BODY></BODY></HTML>)
If I view the exact same e-mails through another client (Groupwise), they look just fine. I've also verified that at least some of the e-mails are sent in the proper format according to the RFC.
SOLUTION
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ASKER
If I send it locally it works, it just doesn't work from certain addresses. I guess I'll just use the other e-mail client. Thanks anyway.
Make sure you have got all the updates for your outlook
Make sure you have got all updates for your Internet explorer
Delete all temporary files , cookies.
Restart your system and check if html emails showup fine
SR