Solved

cthelper.exe Running 100% CPU Usage

Posted on 2004-08-19
5
16,519 Views
Last Modified: 2013-12-04
cthelper.exe Running 100% CPU Usage

Hijack Log as follows : )

Logfile of HijackThis v1.98.0
Scan saved at 7:02:41 PM, on 8/19/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\SETI@home\SETI@home.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\mshta.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Admin\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

F0 - system.ini: Shell=
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /QS
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKCU\..\Run: [seticlient] C:\Program Files\SETI@home\SETI@home.exe -min
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] "C:\Program Files\Creative\SBAudigy2\Program\Startup Menu\ChkColor.EXE"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'xfire_lsp_8742.dll' missing
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab


Thank you guys a helluva lot beforehand!
-JaySully
0
Comment
Question by:JaySully
  • 3
  • 2
5 Comments
 
LVL 65

Accepted Solution

by:
SheharyaarSaahil earned 125 total points
Comment Utility
Hello JaySully =)

CTHelper is related to ur creative product drivers\software >> http://www.liutilities.com/products/wintaskspro/processlibrary/cthelper/

So Uninstall ur creative product's software\drivers and reinstall them or disable CTHelper in Start>Run>msconfig>Startup !!!!

!! GOOD LUCK !!
0
 
LVL 1

Author Comment

by:JaySully
Comment Utility
Alright Saahil,
I have disabled it. I was SOOOO close to it. But with your instructions, I got it!
Any issues with disabling CTHELPER from startup?
Any reason for it to all of a sudden act up.

Thanks!
0
 
LVL 1

Author Comment

by:JaySully
Comment Utility
Anything I can do with the HiJack log, as well? I could increase the points! : )

-JaySully
0
 
LVL 65

Expert Comment

by:SheharyaarSaahil
Comment Utility
lol....... there is no need to increase the points,, i have already checked ur LOG file and there is nothing harmful, just some missing entries, e.g.

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)

that's all :)

and abt Cthelper,,,, its the background service which helps third party softwares to use the creative drivers and features,,,, if its using 100% CPU usage, then either another software is creating problems for it,,,, or u just need to uninstall\reinstall the creative sound card drivers and software :)

if u want u can try this,,,,, goto Start>Run>msconfig>Startup
and uncheck all applications except CTHELPER
reboot and dont connect to internet
check if still Cthelper is using 100% usage ??

if NO then there was a background application that was causing problem for it,
re-enable each application at a time and trace out the culprit one !!!!

and if still its behaving like this, then it has the problem, and u need to reinstall the drivers :)
0
 
LVL 1

Author Comment

by:JaySully
Comment Utility
I'm not reinstalling anything, lol. My computer is running, and when I start doing that, I want to flash the BIOS and stuff, and put myself in a real barrell full of monkeys lot of  F-U-N!

Anyways, I ficed those log file you posted.

I am leaving CTHELPER unchecked. I son't send error reports to MS, why do I want Creative and their crap to have internet access on my machine. I have S.E.T.I. for that, thank you very much : )

Good day to all, and to all a good day.

Cheers,
JaySully
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

As I write this article, I am finishing cleanup from the Qakbot virus variant found in the wild on April 18, 2011.  It was a messy beast that had varying levels of infection, speculated as being dependent on how long it resided on the infected syste…
Many people tend to confuse the function of a virus with the one of adware, this misunderstanding of the basic of what each software is and how it operates causes users and organizations to take the wrong security measures that would protect them ag…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now