Solved

cthelper.exe Running 100% CPU Usage

Posted on 2004-08-19
5
16,526 Views
Last Modified: 2013-12-04
cthelper.exe Running 100% CPU Usage

Hijack Log as follows : )

Logfile of HijackThis v1.98.0
Scan saved at 7:02:41 PM, on 8/19/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\SETI@home\SETI@home.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\mshta.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Admin\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

F0 - system.ini: Shell=
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /QS
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKCU\..\Run: [seticlient] C:\Program Files\SETI@home\SETI@home.exe -min
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] "C:\Program Files\Creative\SBAudigy2\Program\Startup Menu\ChkColor.EXE"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'xfire_lsp_8742.dll' missing
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab


Thank you guys a helluva lot beforehand!
-JaySully
0
Comment
Question by:JaySully
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 65

Accepted Solution

by:
SheharyaarSaahil earned 125 total points
ID: 11847845
Hello JaySully =)

CTHelper is related to ur creative product drivers\software >> http://www.liutilities.com/products/wintaskspro/processlibrary/cthelper/

So Uninstall ur creative product's software\drivers and reinstall them or disable CTHelper in Start>Run>msconfig>Startup !!!!

!! GOOD LUCK !!
0
 
LVL 1

Author Comment

by:JaySully
ID: 11847898
Alright Saahil,
I have disabled it. I was SOOOO close to it. But with your instructions, I got it!
Any issues with disabling CTHELPER from startup?
Any reason for it to all of a sudden act up.

Thanks!
0
 
LVL 1

Author Comment

by:JaySully
ID: 11848028
Anything I can do with the HiJack log, as well? I could increase the points! : )

-JaySully
0
 
LVL 65

Expert Comment

by:SheharyaarSaahil
ID: 11848143
lol....... there is no need to increase the points,, i have already checked ur LOG file and there is nothing harmful, just some missing entries, e.g.

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)

that's all :)

and abt Cthelper,,,, its the background service which helps third party softwares to use the creative drivers and features,,,, if its using 100% CPU usage, then either another software is creating problems for it,,,, or u just need to uninstall\reinstall the creative sound card drivers and software :)

if u want u can try this,,,,, goto Start>Run>msconfig>Startup
and uncheck all applications except CTHELPER
reboot and dont connect to internet
check if still Cthelper is using 100% usage ??

if NO then there was a background application that was causing problem for it,
re-enable each application at a time and trace out the culprit one !!!!

and if still its behaving like this, then it has the problem, and u need to reinstall the drivers :)
0
 
LVL 1

Author Comment

by:JaySully
ID: 11848168
I'm not reinstalling anything, lol. My computer is running, and when I start doing that, I want to flash the BIOS and stuff, and put myself in a real barrell full of monkeys lot of  F-U-N!

Anyways, I ficed those log file you posted.

I am leaving CTHELPER unchecked. I son't send error reports to MS, why do I want Creative and their crap to have internet access on my machine. I have S.E.T.I. for that, thank you very much : )

Good day to all, and to all a good day.

Cheers,
JaySully
0

Featured Post

Automating Your MSP Business

The road to profitability.
Delivering superior services is key to ensuring customer satisfaction and the consequent long-term relationships that enable MSPs to lock in predictable, recurring revenue. What's the best way to deliver superior service? One word: automation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The term "Bad USB" is a buzz word that is usually used when talking about attacks on computer systems that involve USB devices. In this article, I will show what possibilities modern windows systems (win8.x and win10) offer to fight these attacks wi…
Security measures require Windows be logged in using Standard User login (not Administrator).  Yet, sometimes an application has to be run “As Administrator” from a Standard User login.  This paper describes how to create a shortcut icon to launch a…
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question