Solved

XP Blue Screen error showing "SMTCPMON.SYS "

Posted on 2004-08-20
3
750 Views
Last Modified: 2008-01-09
I have a Toshiba Satellite P15-S479 running Windows XP Media Center edition.  Yesterday and today I have gotten the "Blue Screen" several times, and the error messages shows SMTCPMON.SYS on the Blue Screen.  When I reboot, and it tells me that I've recovered from a serious error, below are the details provided by Windows the most recent time:

BCCode : 1000008e     BCP1 : C0000005     BCP2 : F8B72CB4     BCP3 : EDB7EBC0
BCP4 : 00000000     OSVer : 5_1_2600     SP : 1_0     Product : 256_1    

C:\WINDOWS\Minidump\Mini082004-01.dmp
C:\DOCUME~1\JW\LOCALS~1\Temp\WER4.tmp.dir00\sysdata.xml

Yesterday afternoon, I defragged and did a full error-check after reboot via Windows Tools, but it happened again today.

HELP!
0
Comment
Question by:jwhornsby
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 15

Accepted Solution

by:
Yan_west earned 125 total points
ID: 11852008
Hmmm Got something from download .com about a product named secretmaker:

"Works great with popups and flash ads. Only bad side is that on windows XP, it sometimes tries to access OS priviledges resources and crashes with the blue screen of death. If your screen shows SMTCPMON.SYS, the culprit is secretmaker. Otherthan that, it works like a charm."
0
 
LVL 32

Expert Comment

by:LucF
ID: 11852085
Hi jwhornsby,

0x1000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
What microsoft has to say about it:
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/ddtools/hh/ddtools/BCCodes_6b04f509-cc07-42dd-bb39-0b6b80c2ced9.xml.asp

Note that it's essentially the same error as 0x0000008E:
0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
http://www.aumha.org/win5/kbestop.php#0x8e

Most likely bad hardware, but consider the option Yan_west pointed out.

Greetings,

LucF
0
 

Author Comment

by:jwhornsby
ID: 11852484
Thank you, Yan_west , you were right on the money.  I had recently installed SecretMaker and that apparently was the culprit.  I just un-installed SecretMaker and things are working fine.  Good job.
0

Featured Post

What Is Transaction Monitoring and who needs it?

Synthetic Transaction Monitoring that you need for the day to day, which ensures your business website keeps running optimally, and that there is no downtime to impact your customer experience.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

cPanel is a Unix based web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site. cPanel utilizes a 3 tier structure that provides functionality for administrators, rese…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question