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Win 2K Pro cannot see workgroup computers

Posted on 2004-08-20
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Last Modified: 2010-03-18
My computer is running Win 2K Pro on a peer-to-peer network with XP machines. Until recently I was able to see all the computers in my workgroup and access their shared folders but suddenly something has changed and I can't see them and their printers are not accessible. Could this be something to do with Lavasoft (recently installed) or Spybot?
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Question by:nativity
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Expert Comment

by:adamdrayer
ID: 11855166
can you still browse the internet?  can you ping them by IP address? can you ping them by computer name?  are you running a software firewall?
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Author Comment

by:nativity
ID: 11855226
Yes to the internet. I have Tiny Personal Firewall on the WIN 2K machine
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by:adamdrayer
ID: 11855254
can you ping them by IP address? can you ping them by computer name?

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Author Comment

by:nativity
ID: 11855277
How do I find their IP address?
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Expert Comment

by:adamdrayer
ID: 11855299
type "ipconfig" on a computer to get it's IP address

then from the 2k computer, try and ping the other computers that can't be reached.  Make sure you try both by IP address and by computer name.
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Author Comment

by:nativity
ID: 11855365
When I get ipconfig on the Win 2k machine it says Media State: Lan cable disconnected
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Expert Comment

by:adamdrayer
ID: 11855382
well that's not good.  Are you sure you can browse the internet on that computer?
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Author Comment

by:nativity
ID: 11855383
The other maching pings OK
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Author Comment

by:nativity
ID: 11855420
Yes, because you can read this. Everything was working fine until a couple of weeks ago.
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Expert Comment

by:adamdrayer
ID: 11855442
disable your tiny personal firewall.  then try "ipconfig" again.  Is that all it says?  Media State: Lan cable disconnected?
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Author Comment

by:nativity
ID: 11855490
I disabled the firewall. Yes, it gives the IP addresses and then says that the cable's disconnected. Is it possible that the connection's broken for the lan but not the web? The machine is connected directly to the hub and so are the others
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Expert Comment

by:adamdrayer
ID: 11855508
I would have to assume that it has two LAN connections and you are only using one of them.  Otherwise, I really don't know.  So know you can ping the other computers but cannot browse them?
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Author Comment

by:nativity
ID: 11855588
That's right - pinging is ok. There's an ethernet connection in the computer and one in the docking station, so only one's in use at one time. I can ping the other computers successfully but they won't show up in network neighborhood and the printers won't connect. Everything is shared correctly and all the protocols are present as far as I can see: Client for Miscrosoft Networks, File and Printer Sharing, TCP/IP. All the computers are in the same workgroup and Netbios is enabled in WINS.
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Expert Comment

by:adamdrayer
ID: 11855651
have you tried since you disabled the firewall?
try typing "arp -a" and see if you can see the other computers
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Author Comment

by:nativity
ID: 11855717
It only sees one
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Author Comment

by:nativity
ID: 11855765
Everything is running again - it must be the firewall. What entry would cause the problem?
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adamdrayer earned 2000 total points
ID: 11855767
If you can, please post "IPCONFIG /ALL" for each of the 3 machines.  you can remove anything that you feel is a security risk to put on the internet.
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Expert Comment

by:adamdrayer
ID: 11855815
netbios browsing and microsoft networking use ports 137-139 and 445.  I believe that's about all of them.  Your firewall is blocking them.  Not real familiar with that brand so I couldn't tell you how to fix it.  But you need to allow/open those ports.
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Expert Comment

by:adamdrayer
ID: 11855827
Glad to see you got it fixed.
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