- is there a way to customize (format) the output e-mail that is sent out?

Hello everyone,

this is my first question here. I am quite unfamiliar with programming and hope someone can help. I am using Version 3.11c1 so that visitors to a website can fill out a form and send the info to our office.

The e-mail I receive after submitting a form shows the names of the form fields such as:

agents_name: test name
agents_company: company
submit: Send Message

Is there a way to customize the e-mail we receive so that the caption (such as "agents_name:") can appear as something else that is easier to understand for an emplyee who receives the e-mail? Changing it to: "Agent's name:" and perhaps bolding the info that is entered (in this case "test name" in bold)

Also, is there a way to eliminate the "submit: Send Message" part? Whatever the send button does isn't really of interest to someone receiving the e-mail.

Thank you in advance for any suggestions on how to format the output email we receive.

Who is Participating?
mishagaleConnect With a Mentor Commented:
You will need to actually modify the script itself. If you are using the script I think you are using, from Matt's Script Archive (, then the version you are using is highly insecure and you should upgrade to the latest version immediately. As far as I can see, there is no user configurable way to change the format of the e-mail, so you (or someone) need to do some programming. Alternativley, can't you just give your field names the names you want to appear in the e-mail? I.e. <input name="Agent's Name"> rather than <input name="agents_name">
sagonaholdingsAuthor Commented:
Thank you for the recommendation to use a more updated script and the way to change the captions for the fields. I believe it was said in the documentation that the fields would need to be formatted in a certain way to avoid problems but it worked.  I will keep trying re the formatting.
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