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Issues installing Sharepoint Portal Services 2003

Posted on 2004-08-22
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Last Modified: 2012-06-27
I once had Sharepoint Portal Services 2003 installed and then I uninstalled it because I was using MSDE because it wasn’t compatible.  I have now upgraded to SQL Server 2005 and should have no issues with SPS03, but I do, install issues.  Any help would be great.  Below I have copied and pasted the error portions of the log files.  Thanks!

C:\WINDOWS\Temp\setup_22-08-2004 10_50_10.log
8/22/2004 10:54:10 AM: ERROR occurred in calling CreateProcess, error was 0
8/22/2004 10:54:10 AM: RunTime Error- Source:  Error Number: 0
8/22/2004 10:54:10 AM: End CreateAdminVirtualServer()
8/22/2004 10:54:10 AM: ERROR occurred in CreateAdminVirtualServer
8/22/2004 10:54:10 AM: Start RemoveProducts()
8/22/2004 10:54:10 AM: MSI: 3
8/22/2004 10:54:10 AM: Name: Microsoft SQL Server Desktop Engine
8/22/2004 10:54:10 AM: Location: E:\SPS\SQLRUN16.MSI
8/22/2004 10:54:10 AM: Args:
8/22/2004 10:54:10 AM: Start- Check if "Microsoft SQL Server Desktop Engine" was installed
8/22/2004 10:54:10 AMentering GetMsiSession, packagePath=E:\SPS\SQLRUN16.MSI
8/22/2004 10:54:10 AMentering GetMsiSession, packagePath=E:\SPS\SQLRUN16.MSI
8/22/2004 10:54:11 AM: "Microsoft SQL Server Desktop Engine" was not installed
8/22/2004 10:54:11 AM: End- Check if "Microsoft SQL Server Desktop Engine" is not installed

C:\WINDOWS\Temp\SQLRUN16.MSI-setup_22-08-2004 10_50_10.log:
8/22/2004 10:54:10 AM: ERROR occurred in calling CreateProcess, error was 0
8/22/2004 10:54:10 AM: RunTime Error- Source:  Error Number: 0
8/22/2004 10:54:10 AM: End CreateAdminVirtualServer()
8/22/2004 10:54:10 AM: ERROR occurred in CreateAdminVirtualServer
8/22/2004 10:54:10 AM: Start RemoveProducts()
8/22/2004 10:54:10 AM: MSI: 3
8/22/2004 10:54:10 AM: Name: Microsoft SQL Server Desktop Engine
8/22/2004 10:54:10 AM: Location: E:\SPS\SQLRUN16.MSI
8/22/2004 10:54:10 AM: Args:
8/22/2004 10:54:10 AM: Start- Check if "Microsoft SQL Server Desktop Engine" was installed
8/22/2004 10:54:10 AMentering GetMsiSession, packagePath=E:\SPS\SQLRUN16.MSI
8/22/2004 10:54:10 AMentering GetMsiSession, packagePath=E:\SPS\SQLRUN16.MSI
8/22/2004 10:54:11 AM: "Microsoft SQL Server Desktop Engine" was not installed
8/22/2004 10:54:11 AM: End- Check if "Microsoft SQL Server Desktop Engine" is not installed
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Question by:Drew Lake
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by:alimu
ID: 11866852
ok - a couple of questions mapped back to your logs above--

Are you logged on as a server administrator [ error calling CreateProcess ] ?

Is IIS already installed on this machine [ error in CeateAdminVirtualServer ] ?

does SPS2003 actually support use of SQL 2005 (beta??) yet ? If it doesn't, your install routine's going to be looking for files that may no longer be there. [ validity of results of MSDE install check ]
Also - don't know why SPS2003 is even checking for MSDE if you're intending to use SQL - did you nominate SQL as your database type when installing?
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by:Drew Lake
ID: 11872154
alimu,

Q1: I was loged in as a Domain Admin
Q2: Yes IIS is already installed on the server
Q3: http://www.microsoft.com/sql/2005/productinfo/top30features.asp (Looks supported by the feature list)
Q4: I don't know if I nominated the SQL as my database how can I tell.

Thanks for your help.  I'm rather new to MSSPS and SQL.  Thanks.
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Expert Comment

by:alimu
ID: 11877137
ok with Q3 - SQL2005 is still in Beta 2 (at least in Australia), so all the "features available" may not actually be available in the beta... not so much from the beta product's end but with respect to existing products being able to "see" the new version pre-release.

Q4 - When you install SPS2003, your first selection window that comes up is a choice between "Install with Database engine" or "Install without database engine".  You need to install without if you are going to use SQL as your back end.
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Author Comment

by:Drew Lake
ID: 11923814
Alimu,

I think my issues might be because of a bad uninstall.  I do I manualy uninstall the software?  Everytime I use the controll panel it errors out.  Please update me with your thoughts.
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Expert Comment

by:alimu
ID: 11928068
Have a read of this article: "Application Has Generated an Exception That Cannot Be Handled" Error Message When You Remove SharePoint Portal Server http://support.microsoft.com/default.aspx?scid=kb;EN-US;827755.
There is a specific order you need to uninstall in.
A workaround is included in the article.
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Author Comment

by:Drew Lake
ID: 11951752
Alimu,

Okay, that really helped, I think, but it didn't remove it all.  If I look at the add/remove programs the Share Point Services are still there and when I try to use thoes commands it tells me I don't have enough rights even when I log in as the local administrator or domain administrator.  Any more ideas?
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alimu earned 1000 total points
ID: 12108114
sorry - have been overseas holidaying.
sounds like it may need a reboot after uninstall (something may have been in use).
Are you able to do the reinstall now?
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