Solved

Windows OXOOOOOO7B Error at BootUp

Posted on 2004-08-22
8
5,256 Views
Last Modified: 2008-01-09
Error at bootup -

Stop: 0x0000007b (0X82079850, 0X000009C, 0X00000000, 0X00000000)

The system -

Dell Latitude Laptop, Model PP01L - C640 Series System
Operating System: Windows 2000 Professional
File System: Fat32

Used Windows 2000 CD and tried:
chkdsk -
Returned with "appears to contain one or more unrecoverable problems"

Tried fdisk /MBR and Fixboot command thinking maybe a boot sector virus but nothing changed

Tried dir of C: and got "an error occurred during directory enumeration"

I tried a repair to see if I can install Windows 2000 in same directory but got message "non-standard or unformatted disk", it then asks to reformat.

Successfully booted with windows 98 boot disk and can see files

Ran scandisk which returned "Bad data at cluster 0, cannot fix"

Flashed BIOS with newest version

At this point I'm still not getting past the error...my question is:


If the FAT is damaged, does this mean that the hard disk is damaged?

If this is so then would it be possible to:

Use Ghost to make an image of the hard drive (partitions)

Reformat hard drive - to fix bad cluster?

Copy image back to see if this fixes the problem

 
I also noticed the laptop gets very hot which may be the problem or part of the problem - such as defective hardware.

At this point I can ghost image or copy the C: directory to save the data (hopefully) - haven't tried yet - so all won't be lost.

Any help greatly appreciated, thanks!








0
Comment
Question by:tracyms
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
8 Comments
 
LVL 15

Expert Comment

by:Yan_west
ID: 11866780
How to troubleshoot "Stop 0x0000007B" errors in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;324103
0
 
LVL 15

Accepted Solution

by:
Yan_west earned 200 total points
ID: 11866785
BTW, when the sector 0 is damaged on the HD, your disk is finished, you will have to buy a replacement.

there is alot of great utility on the ultimate boot cd. (www.ultimatebootcd.com), try to scan your HD using them. They got all the utility for each HD manifacturer, and alot of other free tools to diagnose HD problem. give it a try, it's an ISO you have to burn on a CD' and after, you boot on the cd.
0
 
LVL 1

Author Comment

by:tracyms
ID: 11866833
Thanks Yan_west  

The hard disk is less than two years old - I believe it's still under warrrenty. Thanks for the link, I've been looking for a good diagnostic tool. I didn't see the Accepted Answer link to close the question. Thanks again for the help.
0
The Ultimate Checklist to Optimize Your Website

Websites are getting bigger and complicated by the day. Video, images, custom fonts are all great for showcasing your product/service. But the price to pay in terms of reduced page load times and ultimately, decreased sales, can lead to some difficult decisions about what to cut.

 
LVL 15

Expert Comment

by:Yan_west
ID: 11869093
the link is on the right of every message..
0
 
LVL 1

Author Comment

by:tracyms
ID: 11874987
Thanks!
0
 
LVL 1

Author Comment

by:tracyms
ID: 11921850
I got the laptop fixed:

Cloned laptop disk to a PC (with good hard disk) using Ghost  -fro switch to force copy on both machines.

Booted up PC, it ran a disk check on bootup and fixed bad clusters

Formatted laptop hard disk and cloned from PC back to laptop - without the -fro Ghost switch

I then used Ghost to copy laptop disk to image and saved on external hard disk as a  backup. I advised user to replace hard disk and use backup image to restore OS and files.

I also advised user to check laptop and report back with any issues - missing files, etc.. Aslo advised to back up important files in case problem re-occurs.

Not sure if this is a long term fix but I guess an idea is worth a try if it can't hurt - thanks!


0
 
LVL 15

Expert Comment

by:Yan_west
ID: 11922994
My pleasure ;)
0
 
LVL 1

Author Comment

by:tracyms
ID: 12509838
Yan West,

Just to let you know that the problem was the HD, the same thing happened again on the laptop and user replaced hard disk. Thanks!
0

Featured Post

The Ultimate Checklist to Optimize Your Website

Websites are getting bigger and complicated by the day. Video, images, custom fonts are all great for showcasing your product/service. But the price to pay in terms of reduced page load times and ultimately, decreased sales, can lead to some difficult decisions about what to cut.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Popular third-party chat platforms like Slack, Discord, and Telegram are just a few of the many new productivity applications that are being hijacked by cybercriminals to create command-and-control (C&C) communications infrastructures for their malw…
If you're a developer or IT admin, you’re probably tasked with managing multiple websites, servers, applications, and levels of security on a daily basis. While this can be extremely time consuming, it can also be frustrating when systems aren't wor…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question