asked on

Memory could not be read/written errors in IE 6 when hyperthreading enabled

I am having a lot of trouble with Internet Explorer 6.0. I keep getting an error message saying: The instruction at "0x0157d43d" referenced memory at "0x2f7a6e2e". The memory could not be "read" (these numbers vary, and has a few times been “written” instead of “read”). Quite often when I’m loading any page, like Amazon.com, I find that all the images won’t load and come up as boxes with red crosses inside. While the page that has the problem is open, I’ve checked Task Manager and have found IE is suddenly using around 50% of my 2.8GHz cpu. Sometimes it will go on using 50% cpu, even after the browser’s closed! When a web page becomes like this, with images not loading, I find that I cannot load any other pages in favourites (or any web address I type in), until I close the browser (which causes the error message) and open a new one. I have cleared Temporary Internet Files, Cookies, and have run Spybot, Adaware, CWShredder and Norton Antivirus full system scan. I have even tried an in-place reinstallation of Windows XP. Other people have had this error before, but they usually have the option to press ok to terminate the program, or cancel to debug. I can only press cancel to close the error box. If I disable hyperthreading for my cpu in Bios, the errors no longer come up and iexplore.exe doesn’t ever get stuck on 50% cpu usage. After disabling HT, only the occasional web page that has tiny images (button icons, etc.) will appear as boxes with red crosses inside at much less frequent intervals but the browser no longer crashes. I don’t want to leave hyperthreading disabled, and have had it enabled for months without problems up until now. I would appreciate any help.

System Specs:
ASUS P4S800 motherboard, with latest BIOS revision 1009
Pentium 4 2.8GHz
1024MB ram
Windows XP home

sunray_2003

Try to use IEFIX : http://www.mvps.org/sramesh2k/IEFIX.htm
to see if it would help

Make sure to go to http://windowsupdate.microsoft.com to get the latest updates for your IE

Also check these for pictures not getting loaded fully

********
Pictures Are Not Displayed on Web Sites in Internet Explorer
http://support.microsoft.com/?kbid=283807

Also check the different suggestions here
http://www.tek-tips.com/viewthread.cfm?qid=538850

Some more from here
http://www.mvps.org/sramesh2k/IEFAQ.htm#NoImages

If you have got windows XP service pack 2 then check this

Images are blocked when you open an e-mail message in Outlook Express on a Windows XP Service Pack 2-based computer
http://support.microsoft.com/default.aspx?kbid=843018&product=windowsxpsp2

****************

Also post log from Hijackthis just in case

http://www.softpedia.com/public/cat/10/17/10-17-69.shtml

SR

HDTV_NZ

ASKER

I ran IEFIX and when it got to the SFC part, I kept getting a message that I needed to insert my Windows XP PRO CD (which I don't have - I only have Windows XP Home OEM). So I had to skip that. I did change the specified registry entry so IE can be reinstalled, which went OK, but the error still occurred. I have all updates installed for IE from Windows Update. I also tried some of the methods for getting all images to load, but none have worked yet. Anyway, here is my HijackThis Log:

Logfile of HijackThis v1.98.2
Scan saved at 8:24:49 p.m., on 23/08/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\SLEE503.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ihug\WrOS.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\ihug\winpppoverethernet.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_AICN03.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Documents and Settings\user\My Documents\Downloads\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzcity.co.nz/
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\Ashampoo\ASHAMP~1\PopUp.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {930E4DE1-973D-42D6-BF6E-6788E06BD003} - (no file)
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Explorer] C:\WINDOWS\iexplore.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [a-winpoet-service] "C:\Program Files\ihug\winpppoverethernet.exe"
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft Hardware\Mouse\point32.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
O4 - HKCU\..\Run: [EPSON Stylus COLOR 580] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_AICN03.EXE /P22 "EPSON Stylus COLOR 580" /O6 "USB001" /M "Stylus COLOR 580"
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download All Links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\EROProj.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{C2832487-20B5-4C1B-BDF4-361A9A00C2B7}: NameServer = 203.109.252.42
O17 - HKLM\System\CCS\Services\Tcpip\..\{DB5689F4-D83F-4C79-876A-AA508E04D3BB}: NameServer = 203.109.252.42,203.109.252.43

ASKER CERTIFIED SOLUTION

sunray_2003

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HDTV_NZ

ASKER

I was *finally* able to get SFC to run with your link to that website, and I removed the 5 Winsock entries. I restarted the computer, and spent ages browsing many web pages, and no longer received any errors or the cpu getting stuck on 50%! Thank you so much for your help!

sunray_2003

Thanks for the feedback

SR