plexus1
asked on
Licensing activation error
My friend has just bought a new computer that came with Windows XP HOME addition already installed. Somebody else took the computer and installed simply accounting on it. I'm not sure what happened after that, but now when you reboot the computer and the login screen comes up I get this error. "A problem is preventing Windows from accurately checking the license for this computer. Error #0x80090006. I can no longer log into the machine any longer. It keeps popping this message up. I can however login in using safe mode which I don't quite understand why. Any ideas?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
First try system restore,
when in safe mode, try system restore to restore to an earlier time, and see if that helps, probably it will uninstall the accounting software that you have just installed, but the data will still be there.
If you turn off system restore, you have to use the Windows XP HE CD to do repair.
Set your BIOS to boot from the CD ROM. Then put the XP CD in the drive, as if you were doing a clean install.
You have to choose 'install windows' on existing drive then 'repair' option as it goes through the hdd to check the existing windows installation.
That should fix it.
Post the result to us again to see how you go.
Cheers.
when in safe mode, try system restore to restore to an earlier time, and see if that helps, probably it will uninstall the accounting software that you have just installed, but the data will still be there.
If you turn off system restore, you have to use the Windows XP HE CD to do repair.
Set your BIOS to boot from the CD ROM. Then put the XP CD in the drive, as if you were doing a clean install.
You have to choose 'install windows' on existing drive then 'repair' option as it goes through the hdd to check the existing windows installation.
That should fix it.
Post the result to us again to see how you go.
Cheers.
It may be that the program changed your time and date check that in safe mode and while youre at it try running sfc.exe /scannow from the command prompt
ASKER
I got it fixed. Thanks guys. Funny thing is that it didn't ask me to repair the installation, it just went right ahead and reinstalled Windows. It was a brand new machine anyway so I didn't lose any information.
Thanks,
Luke
Thanks,
Luke
oh and this is how to do an in-place upgrade