I'm having a problem with a Windows 2000 Server shutting down. The Server is configured as a workgroup computer. The computer will not shutdown on its own. Everytime I manually (using the power button) restart the computer, it tries to reinstall a U.S. Robotics external modem. It fails with a message saying Unknown Error, The data is invalid. I believe the shutdown problem is related to the modem issue. Perhaps the driver is hanging during shutdown.gbg I am also getting a mysterious error message in the system log in Event Viewer:
Event ID: 12102
The registration information for the image file Unknown is not valid.
I cannot find any reference to this event id on Microsoft's support site. I do know that WMI can have something to do with device drivers. Any help on this one would be greatly appreciated.