When a user changes their last name (marriage is nice, divorce is more important) I change their alias in "Exchange General" and add the new name as a valid email name under the email addresses tab (so they still get email at the old name). But when I set them up in outlook, the "check name" authenticates to the old name, and worse, outlook 2000 / 2002 / 2003 displays their old name on the top of outlook today.
I can change the html file on their laptop, but we use roaming profiles and a pool of computer cubicles, and outlook looks in the %sysdir% folder. I really want to change the emailbox name if at all possible. Anyone know how to do this??