Solved

When auto-printing with the Outlook 2000 rule, it seems to lose the HTML

Posted on 2004-08-23
7
301 Views
Last Modified: 2010-04-08
Hi all - I'd much appreciate your help on this one. It's pretty urgent, so I've allocated the points accordingly. Hope you can help ...

I'm running Outlook 2000 on Windows 2000 and I have set up a rule to automatically print emails from a specific email address as soon as they arrive. This is also going to need to work on WinXP if that makes any difference?

The email that arrives is a multi-part email (text and HTML) and the HTML version displays on screen perfectly. It prints perfectly too when I open it and print it.

However ... when the auto-print rule gets hold of it, all the HTML layout disappears and images come out as their URLs instead of the graphics.

If anybody know how to resolve this problem, I'd much appreciate it.
0
Comment
Question by:Solkan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11873395
Interesting

May be this
I guess printing html emails fine by manually printing it tells us that printing html emails should be fine in your system
But with respect to printing using rules the below KB can tell something

OL2000: Unopened HTML-Format Message May Not Print
http://support.microsoft.com/default.aspx?scid=kb;en-us;222268

OL2002: Linked Images in an HTML E-mail Message Do Not Print
http://support.microsoft.com/default.aspx?scid=kb;en-us;309171


Also it is not clear what style is being used by rules to print

Some Print Options Not Available with HTML Messages
http://support.microsoft.com/default.aspx?scid=kb;en-us;222320

SR
0
 

Author Comment

by:Solkan
ID: 11879455
Thanks SR - my worst fears seem to have been confirmed :( Basically you can't do it because there's an issue with the rendering engine in Outlook when you use auto-print with HTML emails.

However, I need to be able to auto-print the messages when they arrive and I have 2 options:

1. Reformat the emails so that the output is more user-friendly
2. Find an object that I can add-on to Outlook so that the printing works properly

I'd prefer option 2, but if there isn't anything readily available at low cost or free, I'll have to fall back to option 1.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11879609
Solkan

Here  is one Auto print add-on

http://www.sperrysoftware.com/Outlook/Auto-Print.asp
0
Free Backup Tool for VMware and Hyper-V

Restore full virtual machine or individual guest files from 19 common file systems directly from the backup file. Schedule VM backups with PowerShell scripts. Set desired time, lean back and let the script to notify you via email upon completion.  

 

Author Comment

by:Solkan
ID: 11904472
Thanks Sunray. Do you know if this definately resolves the problem, or is it just one possible solution that might work?

Sol.
0
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 500 total points
ID: 11904600
You may have to check on this Add-on. There could be other add-on tools available .

Try

SR
0
 

Author Comment

by:Solkan
ID: 11904773
OK - Thanks Sunray. Will do. Many thanks for your help. Perfect!
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11904786
Great

SR
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question