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gotomypc viruses norton personal firewall

Posted on 2004-08-23
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Last Modified: 2008-01-16
Gotomypc is not suppose to have firewall issues but we can not get gotomypc to function when a firewall is enabled on the host.  Configuration doesn't seem to matter.  Numorous malicious code programs have been found on the two hosts in which we are having this problem.  The hosts are networked to eachother.
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Question by:102680
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MatthewWilliams earned 500 total points
ID: 11872897
The following comes from GoToMyPC help topics:

To set up a firewall to allow GoToMyPC to run as a Host computer

Step One: Enable GoToMyPC to access the Internet

The first time you run GoToMyPC on a Host computer that has a firewall installed, you will set off the firewall and be prompted to allow GoToMyPC to access the Internet.

Select the check box to "Remember the answer each time I use this program."

Click Yes to enable GoToMyPC to access the Internet.

Step Two: Enable GoToMyPC to be the Host computer

The first time you access a Host computer that has a firewall installed, you will need to authorize a firewall to allow the following GoToMyPC files to access the Internet: g2com.exe, g2fileh.exe, g2host.exe, g2mainh.exe, g2printh.exe, g2svc.exe, g2tray.exe, gopcsrv.exe

To do this, access the host PC from another PC and while at the host PC.

When prompted for each component, select the check box to "Remember the answer each time I use this program."

When prompted for each component, click Yes to enable each component to access the Internet.

Note: Be sure to disable Host Screen Blanking and Keyboard Locking on the GoToMyPC security preferences window prior to connecting with that host PC.

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