Solved

ViewMail and Outlook 2003

Posted on 2004-08-23
4
2,394 Views
Last Modified: 2008-01-09
Outlook experienced a serious error the last time the add-in 'c:\program files\viewmail\tfxext32.dll' was opened. Would you like to disable this add-in? To enable this add-in, click About Microsoft Outlook on the Help menu, and then click Disabled Items."

There has to be a workaround for this... just because Cisco didn't investigate as they should... We shouldn't assume that there is no fix for it..
Does anyone has anytips on this error?
0
Comment
Question by:jibranilyas
  • 2
4 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11874495
Have you removed that add-in yet ?

Open outlook
go to tools --> options --> other --> advanced options  --> com add-ins and remove the one that causes the error
close outlook
open outlook and install the add-in again if you want to
0
 

Author Comment

by:jibranilyas
ID: 11874604
Yes, i tried that but that didn't help

I figured out a solution... it was a pain...

My resolutions:
---Deleted all the dlls associated with viewmail
•AvResLoaderSvrSL.dll
•AvResSvr.dll
•AvTrapConnectionHolderSvr.dll
•AvTsmSL.dll
•AvVox.acm
•AvWavSL.dll
•SL_g729a.acm

---Search for viewmail in registry and deleted all keys and values.

---Took the add in out of Outlook

---Installed ViewMail 4.0(4) http://www.cisco.com/cgi-bin/tablebuild.pl/unity-vmo

---Restarted the workstation

..View mail didn't show up in Outlook, so i logged under another account on domain, which showed "view mail options" in outlook

... I deleted the profile that started the error and then re-logged in under that profile ... GOT viewmail to work :-)




-
0
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 500 total points
ID: 11874612
Well my next suggestion was to recreate the profile .. well you figured out before me

Cool

SR
0
 

Expert Comment

by:webwide
ID: 12760660
I can't imagine walking all our users through that, and I'm sick and tired of recreating profiles every time a sysadmin moves people to a new server! LOL  There's just gotta be a better way......
0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
This video shows how use content aware, what it’s used for, and when to use it over other tools.
Video by: Tony
This video teaches viewers how to export a project from Adobe Premiere Pro and the various file types involved.

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now