Migration and Backup/Restore using external USB 2 DVD writer, Norton Ghost, Windows XP Home and DOS - Multiple Issues
Posted on 2004-08-23
Situation: I currently have two desktops and a notebook running windows xp home on a home network - combination Ethernet 100 and wireless G.
I am also building a new computer and want to be able to migrate my current programs and files from the old to the new one with a minimum of time and reinstallations. (I have an Office 2000 Premier suite and installing it all again with the 5000 or so updates and patches gives me chills and fever - Let alone myriads of spyware, Norton Systemworks, Nero Suite, and tons of other stuff)
I thought a solution to my backup/restore problems for all three computers would be a Lite-on 832S DVD burner (updated drivers immediately) installed to an external USB 2 case, and using Norton Ghost 2003 (latest update version 793). I also hoped to use Ghost to migrate to the new computer.
Now I'm having doubts that this solution will work, because Ghost will not recognize my external USB 2 DVD Burner on my desktop after it reboots into DOS to run Ghost. (It does recognize it in Windows xp as "accessible" and I've tried both the USB 1.1 and 2.0 options, and the no USB option.) I get an error 622. Norton's support pages have been no help. Been there and done that, or at least as much of it as I can understand. Norton/Symantec speaks with a heavy Technese accent ;-) It will recognize my new Emachines Athlon 64 notebook after rebooting to dos to run, and it seems to be burning ok and then just stops. I haven't tried it on the third computer yet, because if it won't work on these two I need to try another solution anyhow -- like another drive image or backup program, or perhaps a computer migration program.
I might also have to consider taking the Lite-on Burner out of the external case and installing directly into a computer, if I can't get it to do what I need an external USB 2 burner to do. (I don't have DVD burners on the other computers either and wanted this one to serve all three machines)
Note: The Burner is accurately recognized by win XP and properly installed. It shows up in my computer and in the cd/dvd section of system hardware. There are no conflicts showing anywhere, and nothing under "other devices". I can burn/copy/read/write/format/erase/etc accurately to and from CDs, DVDs, and MP3s, using the updated Nero Suite that came with the burner on both the desktop and the notebook.
1. First I'd like to see if I can get this external USB 2 setup working to do the backup/restore jobs that I want it to do, and to use as a migration tool to the new computer after I get it working. I'm pretty sure the reason it won't recognize the USB DVD burner is because of a driver issue because the machine is an older Intel D845BG that only has USB 1.1 onboard, and I added the USB 2 PCI card. I've tried toggling on/off the bios legacy support for USB, and that makes no difference. If I could figure out how to load the right USB 2 drivers into the Dos Boot Diskette (or CD) I think that might be at least a part of my solution.
2. Second, if that fails, I'd like to find a solution that works, and won't cost me a bundle. (I wouldn't be attempting to build my own from scratch if money weren't an issue.) Perhaps I'd have better luck with another imaging program that would recognize the external USB 2 DVD burner.
3. Of course getting a DVD burn is just a part of the solution. I also need to be able to restore from it, or to migrate to the new computer from it. I've been reading tons of reports about Norton Ghost problems, not only getting the image but restoring it also. I know I'm going to have to do an integrity check to make sure the image is good, but first I need to get an image to check.
I realize this is a complex multipart issue that may take a while to completely resolve. That's why I signed up for the experts. Now you guys get to earn your money ;-) (I hope)
I guess I should add that I have been doing google searches for about a week or more trying to resolve this issue, (that's how I ended up here, signing up to see the solution ;-) and have also done keyword searches at Norton, and on this website knowledge base. I certainly haven't exhausted all strings, but enough to know that lots of people are having similar issues with Ghost, older computers with USB 2 upgrades, and USB 2 recognition problems. I'm hoping this will be of much help to many others, as well as just myself.