Solved

Message Tracking Error

Posted on 2004-08-23
6
913 Views
Last Modified: 2008-01-09
On just one of our exchange 2003 servers (8 servers in 8 geographic locations) whenever mail leaving that server is tracked we get an error.

The Object '********02******************************************************0****0*0' in the message tracking logs can't be found in the directory.  The object may have been deleted.  The tracking history may be incorrect.

we have turned off and back on message tracking.  we have deleted the old message tracking logs and started fresh.  we have doubled check our anti-virus exclusions.  we have checked the event logs for errors.  we have applied service pack 1 with no avail.  

the only other odd behavior is that messages from mailboxes on this server are being routed through the same gateway/bridgehead server as the other 7 sites, but this site is using the external facing server name (mail2.<domainname>.com) and not the internal name (gate2.<internaldomainname>.net).  its the same bridgehead server and we know the email is not leaving the domain to come back inside.  we know this since the bridgehead server adds disclaimers to all email leaving the internal domain and the email from this site is getting the disclaimers added before it hits outside recipients.  Disclaimers are not being added for internal recipients.  

thanks
0
Comment
Question by:gparrott
  • 3
  • 3
6 Comments
 
LVL 15

Accepted Solution

by:
Yan_west earned 500 total points
ID: 11874946
0
 
LVL 15

Expert Comment

by:Yan_west
ID: 11874950
Oh, btw.. anything in the event viewer related?
0
 

Author Comment

by:gparrott
ID: 11875437
there is nothing in related in the event viewer.
0
Do email signature updates give you a headache?

Do you feel like you are constantly making changes to email signatures? Are the images not formatting how you want them to? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today.

 

Author Comment

by:gparrott
ID: 11939092
thanks yan west...this wasnt the exact answer but it got me on the right track and the problem is now solved.  it was a fix applied the week before to the firewalls that caused the message tracking to fail.
0
 
LVL 15

Expert Comment

by:Yan_west
ID: 11941382
A patch from microsoft??
0
 

Author Comment

by:gparrott
ID: 12600521
no a patch from Cisco...
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
iPhone excel activation issues 11 66
Email Backscatter 1 24
Exchange 2013 - installed new cert but OWA still using old cert 13 43
Exchange 2013 not searching 9 37
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now