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GETTING SERVER ERROR - NEED HELP ON THIS ASAP PLEASE!

Hello,

    I have a user that keeps getting this error message.  They run a Router, Firewall and McAfee Anti-virus:


Server Error  << - this is in RED

Access Manager WebSEAL could not complete your request due to an unexpected error.

Diagnostic Information  << - this is in bold black

Method:  POST

URL://lp-credit/PFImportFileServlet

Error Code:  0x38cf0467

Error Text: Request Entity Too Large

Solution  << - this is in bold black

Provide your Systems Administrator with the above information to assist in troubleshooting the problem.

Then at the bottom of the page there is a BACK BUTTON that they can click on, nothing more.


Any suggestion's are greatly appreciated, customer is on the phone....

Thanks,

itsmevic
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itsmevic
Asked:
itsmevic
1 Solution
 
dirose4Commented:
sounds like some spyware is trying to access the internet.  Try installing spybot or spysweeper and see if this fixes the problem

http://www.download.com/3000-8022-10122137.html
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