Funky new client setup- Need help ASAP
Posted on 2004-08-23
I went to a new clients offices this afternoon to check out "wierd internet and email problems"....Well, it sure is wierd. There's only 8 employees who 3 offices and one big "main" area with desks. They have a DSL modem sitting underneath one of the desks. Now, this little DSL modem is plugged directly into a little Linksys "Router/Firewall" that is also just sitting under the desk, and there is one PC and a printer plugged into the router/firewall as well. This is the only PC that is not having any issues. The rest of the PCs and the 2 servers are either plugged directly into a Cat5 wall jack or into another little switch/router under some desk, and all these machines can't reach some sites, can't send email, etc....They do not have a mail server, and I went over their internal DNS, which looks fine (W2k). all machines on the network are Windows 2000. I, for the life of me, can't find where any Cat5 cables dump out into a comm closet or anything, so I'm stupmed as to how to fix this. Basically, I think I need to get the modem plugged into a switch, and have all PCs plugged directly into that switch, correct? But if I can't find where the jacks are terminated, what should I do? I ned to do this tomorrow morning, so some quick help would be much appreciated. Thanks.