?
Solved

Desktop will not load in Terminal Server session

Posted on 2004-08-23
8
Medium Priority
?
162 Views
Last Modified: 2010-04-14
One of my terminal servers just started acting up and will not load the desktop for standard users.  The desktop will load properly for administrators.

What I have just found is that if I try to logon as a standard user and hit ctrl-alt-end, I am able to open taskmgr and launch programs such as notepad and word, but otherwise, the terminal session just shows a blue screen with no icons or taskbar.

I have tried switching terminal from application mode to admin mode and then back to application mode with no success.  I have also tried uninstalling the terminal components and re-installing.  I have also renamed the user account under c:/documents and settings/etc... with no success.

Any thoughts?
0
Comment
Question by:dwoodroofe
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
8 Comments
 
LVL 13

Expert Comment

by:TommyTupa
ID: 11878100
Are you using Roaming Profiles?
0
 

Author Comment

by:dwoodroofe
ID: 11878114
No, no roaming profiles.

Also noticed that I cannot load explorer.exe from taskmgr.
0
 
LVL 13

Expert Comment

by:TommyTupa
ID: 11882266
What do you see in the Event Log?
Also, here's a mskb: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q256194
0
Does Your Cloud Backup Use Blockchain Technology?

Blockchain technology has already revolutionized finance thanks to Bitcoin. Now it's disrupting other areas, including the realm of data protection. Learn how blockchain is now being used to authenticate backup files and keep them safe from hackers.

 

Author Comment

by:dwoodroofe
ID: 11886138
Event log is clean.

MS kb references the version of the DLL. I compared the version on the problem server to a working server and they are the same.
0
 

Author Comment

by:dwoodroofe
ID: 11887359
Problem fixed.

Permissions on HKEY_CLASSES_ROOT tree were invalid.

Please refer to Experts-Exchange prior post.  The settings on the Advanced tab of permissions had to be adjusted (as referenced in previous solution).  Had to propagate to child objects in order to correct.

http://www.experts-exchange.com/Operating_Systems/Win2000/Q_21011721.html?query=terminal+desktop+load&clearTAFilter=true

Thanks robrandon!

Doug Woodroofe
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 12438881
PAQed, with points refunded (500)

Computer101
E-E Admin
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Check out what's been happening in the Experts Exchange community.
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question