m8rix
asked on
PC ALWAYS restart, even when selecting "shut down"
For some reason, every time I go to shut down my PC it re-boots instead of shutting down and turning off.
When I was running Windows ME there was no problem, but since installing XP this has been a problem.
Any expert ideas?
When I was running Windows ME there was no problem, but since installing XP this has been a problem.
Any expert ideas?
ASKER CERTIFIED SOLUTION
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It's likely that your BIOS isn't fully ACPI compliant - have you checked for an upgraded BIOS from the motherboard manufacturer?
SOLUTION
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Simply reload bios defaults and it should fix the problem if not go to power management and check if ( I can't remember the name) is ACPI or not it has happened with me more than and almost every time I forget however at the end it turns out to be somewhere in power management and wala it's fixed. So the point is go to power management and try and incase you misconfigure something you can always load bios or cmos defaults.
SOLUTION
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in the BIOS
enable ACPI function
and enable control PM by APM
and in your windows in the power option enable the same thing
enable ACPI function
and enable control PM by APM
and in your windows in the power option enable the same thing
ASKER
Dear experts, I realise this question is very old, but I was away for a month, and I still havn't had a chance to fix my computer.
You comments have been great so far, and I have made some progress.
I followed this step provided in the link from Zyloch:
>>Clear the Automatically restart check box under System failure, and then click OK.
>>The error message should remain on the screen so that you can record the error information.
And now I get the "blue screen of death" with an error message.
I will post the error message (which I have written down on paper at home) when I next get a chance.
Reg's,
m8rix
You comments have been great so far, and I have made some progress.
I followed this step provided in the link from Zyloch:
>>Clear the Automatically restart check box under System failure, and then click OK.
>>The error message should remain on the screen so that you can record the error information.
And now I get the "blue screen of death" with an error message.
I will post the error message (which I have written down on paper at home) when I next get a chance.
Reg's,
m8rix
ASKER
Sorry to have left this so long... I am still putting up with the error message every time I shut down my computer.
I have not had a chance to post the error message as promised. I will try and do it soon.
If not I will close the Q and award the points to Zyloch, jvus and SamNaqvi.
Actually, just thinking about it now, I will just open a new question when I get around to it and post the link here
I have not had a chance to post the error message as promised. I will try and do it soon.
If not I will close the Q and award the points to Zyloch, jvus and SamNaqvi.
Actually, just thinking about it now, I will just open a new question when I get around to it and post the link here