Groupwise 6.5/Netware 6/W2K clients; New users cannot receive external mail but can send it without a problem
Posted on 2004-08-24
I've been given the simple task of creating 2 users for the Netware 6 environment and Groupwise 6.5. The accounts were created and users can access the network, login script runs fine and interoffice email works. I haven't really touched Netware since IntranetWare(4.11) in 2000, but remembered some things.
As a test, I had one of the users send an email to an AOL user and a Hotmail user. Both received the email, but when they replied, the message never made it to the new users' inboxes. The person replying would receive an error stating "Undelivered mail returned to sender". At the end of the message, it states "The Postfix program <username@internet mail domain>: Service unavailable"; where username@internet mail domain actually specifies the user account
All users already on the network don't have this problem; only the 2 I created. I'm sure there's a simple solution to this; usually is. One or two settings had to have been overlooked during the account configuration. Just can't figure it out right now. Novell documentation not helping me right now
Also, I used ConsoleOne with the Groupwise Admin snap-in to create the accounts as opposed to NetAdmin, if it matters