Urgent: HTTP 500 Internal Server error

Hi Expert,
    We are experiencing a problem with a jsp file (report) when 2 or more people trying to access the same jsp file. The browser says "The page cannot be displayed".  

We don't know why this error is coming. Can you please help us to resolve this problem?

Here is the log from global-application.log:

8/24/04 11:36 AM defaultWebApp: oracle.jsp.runtimev2.JspServlet: init
8/24/04 11:36 AM defaultWebApp: 9.0.2.0.0 Started
8/24/04 11:39 AM defaultWebApp: Servlet error
java.lang.OutOfMemoryError
        <<no stack trace available>>
8/24/04 11:39 AM defaultWebApp: Servlet error
java.lang.OutOfMemoryError
        <<no stack trace available>>
8/24/04 11:39 AM defaultWebApp: Servlet error
java.lang.OutOfMemoryError
        <<no stack trace available>>
8/24/04 11:39 AM defaultWebApp: JspServlet: unable to dispatch to requested page: com.evermind.server.http.HttpIOException: Broken pipe
        at com.evermind.server.http.EvermindServletOutputStream.flush(EvermindServletOutputStream.java:261)
        at com.evermind.server.http.EvermindHttpServletResponse.sendError(EvermindHttpServletResponse.java:1291)
        at com.evermind.server.http.EvermindHttpServletResponse.handleException(EvermindHttpServletResponse.java:1639)
        at com.evermind.server.http.EvermindPageContext.handlePageThrowable(EvermindPageContext.java:609)
        at com.evermind.server.http.EvermindPageContext.handlePageException(EvermindPageContext.java:567)
        at _svt._reports._tpexecution._ProcedureRpt._jspService(_ProcedureRpt.java:674)
        at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:56)
        at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:302)
        at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:407)
        at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:330)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:336)
        at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:59)
        at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:283)
        at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:523)
        at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:269)
        at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:735)
        at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:243)
        at com.evermind.util.ThreadPoolThread.run(ThreadPoolThread.java:64)

8/24/04 11:39 AM defaultWebApp: Servlet error
java.lang.IllegalArgumentException: Attempted to write longer than Content-Length (199 + 1880 / 199)
        at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.EvermindServletOutputStream.write(vermindServletOutputStream.java:152)
        at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.EvermindServletOutputStream.write(EvermindServletOutputStream.java:130)
        at oracle.jsp.runtimev2.JspReportUtil.sendError(JspReportUtil.java:57)
        at oracle.jsp.runtimev2.JspReportUtil.reportException(JspReportUtil.java:166)
        at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:333)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:336)
        at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:59)
        at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:283)
        at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:523)
        at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:269)
        at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:735)

Thanks & Regards,
Prem.
PRACAsked:
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PoornimashivConnect With a Mentor Commented:
Hi Prem,

Try increasing the Java Heap size of the OC4J_BI_Forms instance in the opmn.xml file.
For eg: if you have -Xms256M and -Xmx512M, change it as -Xms512M and -Xmx512M. If this does not help, increase the max value further like -Xmx1024M.

Regards,
Poornima
0
 
PoornimashivCommented:
Hi Prem,

Check if you have enough Temp/Swap space on the Server. When you say JSP file(report), is it Oracle Reports Jsp files that you are talking about?

Is this JSP invoked from an OC4J application? Provide Platform and version details.

Regards,
Poornima
0
 
PRACAuthor Commented:
Hi Poornima,
    The JSP files are deployed in OC4J and will be invoked from the web browser.

The Oracle 9i AS version is: 9.0.2.0.0 and its installed in Solaris 5.8.

Thanks & Regards,
Prem.
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