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Can not backup to an external hard drive

Our backup were being backed up to an tape but the tapes are now to small for all our info. So i installed a n external hard drive to a workstation but our backup will not write to this hard drive. I think the error is "write protected."
Can someone fill me in on how to get around this problem.
Thank you
Jody

Callandor

What OS are you running, what software are you using for backup, what external drive are you connecting, and what priveleges does the backup id have, as far as permissions to write to other drives? I assume this is a USB 2.0 connection?

Jody Reid

ASKER

Os=windows xp on workstations and windows 2000 server on server
External hard drive = Maxtor onetouch 120 GB hard drive
Full rights
Yes it is a USB connection
Hope you can help me with this.

Callandor

Not crucial to this problem, but have you applied service pack 1 for the USB updates?

You push the button, and it's supposed to back up from the hard disk. Which folders have you configured to back up? Are they protected folders, or system folders?

Jody Reid

ASKER

We have 4 servers in our office and we are backing up system files and all folders on all 4 servers. We want to get all the backup on 1 hard drive so that is why we have set up this external hard drive. We are using the backup suppled with windows 2000 to try and get the backup to go to this external hard drive.
hope this help you solve my problem.
Thank you.

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Callandor

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Jody Reid

ASKER

Thank you for this. I will try it out.

Jody Reid

ASKER

Thank you for your help on this. It is now working fine. I just need to know how to make a goast of my hard drive now.
Thank you again.