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ISA issue

Posted on 2004-08-24
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Last Modified: 2013-11-16
HI,
 I have a client running Windows 2000 SBS.  Today, they couldn't get online with their broadband connection.  I went thru the internet connection wizard and put in all the relevant numbers.  Well now I can terminal into the server remotely, but none of the end users can connect to the internet.

I checked event viewer and it's getting quite a few 14192 errors and talks about reinstalling ISA.  I can ping outside IP addresses, I just can't browse the internet.  Any ideas?  Thanks.
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Question by:TBoun
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Accepted Solution

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JJ2 earned 250 total points
ID: 11902863
You can download a fix for this at ISATOOLS.ORG to repair the
Fix for Routing and Remote Access service startup dependency
http://isatools.org/rras_fix.vbs

Below are the details about this problem:
http://www.isaserver.org/articles/Using_NetMeeting_and_the_H323_Gatekeeper_as_a_HelpDesk_tool.html

Application log: Microsoft ISA server, EventID 14192, Service Control Manager EventID 7024: Microsoft ISA Server Control Service failed to start because the operating system service Routing and Remote Access is already running. To fix this problem use ISA Server setup to reinstall ISA.
System log: Service Control Manager, EventID 7024, The Microsoft ISA Server Control service terminated with service-specific error 278540.
If you run into that problem, you should grab the RRAS_Fix.vbs script and run it on the ISA server.
It will give RRAS back the ISA Control Service dependency it lacks.

http://www.isaserver.org/pages/newsletters/oktober.asp

Event ID: 14192 after installing 'Allowing VPN for clients'

Work-around - 'Add Microsoft ISA Server Control service before Routing
and
Remote Access services'

Regedt32

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RemoteAccess

WARNING: Using Registry Editor incorrectly can cause serious problems
that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry
Editor
can be solved. Use Registry Editor at your own risk.

To create a new dependency, select the subkey representing the service
you
want to delay, click Edit, and then click Add Value. Create a new value
name
"DependOnService" (without the quotation marks) with a data type of
REG_MULTI_SZ, and then click OK. When the Data dialog box appears, type
the
name or names of the services that you prefer to start before this
service
with one entry for each line, and then click OK.


To add the Microsoft ISA Server Control to this list, double-click the
DependOnService value. In the Multi-String Editor, add the entry
"isactrl"
(without quotation marks) above RpcSS, and then click OK. "

Hope these helps.



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